Arinn Pray
Holland
Summary
Proven expertise in customer relations and Microsoft Office Suite, honed at McDonald's and Durand Union Station. Excelled in fostering long-term customer relationships and streamlining administrative processes, contributing to enhanced departmental efficiency. Demonstrates strong decision-making and teamwork, ensuring event success and positive outcomes in challenging situations.
Overview
7
7
years of professional experience
Work History
Customer Service Specialist
McDonald's
06.2018 - Current
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
- Developed rapport with customers, fostering long-term relationships and repeat business.
Executive Assistant to the Director
Durand Union Station
08.2024 - 11.2024
- Managed a diverse array of administrative tasks to enable the director to focus on higher-level responsibilities.
- Contributed ideas during strategy sessions which led to improvements in overall efficiency of departmental processes.
- Organized high-profile events, ensuring successful execution and positive feedback from attendees.
- Filed paperwork and organized computer-based information.
Education
Bachelor of Arts - History
University of Michigan, Flint
Flint, MI08-2024
Associate of Arts - Fine Arts
Charles Stewart Mott Community College
Flint, MI04-2022
Skills
- Customer service
- Customer relations
- Strong decision-making
- Good communication skills
- Microsoft Office Suite
- Social media management
- Teamwork and collaboration
Accomplishments
- Graduated with Honors from the University of Michigan - Flint
- Accepted into the Wyatt Exploration Program in 2023, traveling to Berlin, Germany to experience a wide variety of historical sites and museums
Timeline
Executive Assistant to the Director
Durand Union Station
08.2024 - 11.2024
Customer Service Specialist
McDonald's
06.2018 - Current
Bachelor of Arts - History
University of Michigan, Flint
Associate of Arts - Fine Arts
Charles Stewart Mott Community College