Arion Grady
Jacksonville,AR
Summary
Parts Advisor with a proven track record at Mark McLarty Ford/Lincoln, excelling in parts cataloging and customer service. I am eager to learn new ways of working more efficiently. Enhanced customer satisfaction through effective problem-solving and collaboration with technicians. Skilled in inventory management and shipping procedures, ensuring timely delivery and compliance with safety standards. Fast learner dedicated to operational excellence.
Overview
3
3
years of professional experience
Work History
Parts Advisor
Mark Mclarty Ford/ Lincoln
North Little Rock, AR
02.2023 - 08.2025
- Assisted customers in identifying and selecting appropriate parts for vehicle repairs.
- Managed inventory levels to ensure availability of high-demand automotive components.
- Collaborated with service technicians to provide accurate parts information and recommendations.
- Processed orders and maintained organized records of incoming and outgoing parts shipments.
- Ensured compliance with safety regulations while handling automotive components in warehouse setting.
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
Parts Counter Sales Person
Autozone
Cabot, AR
09.2022 - 02.2023
- Assisted customers in locating and identifying auto parts using system tools.
- Provided accurate product information, enhancing customer satisfaction and loyalty.
- Processed sales transactions efficiently, ensuring smooth checkout experiences.
- Maintained organized inventory displays to facilitate easy access for customers.
- Collaborated with team members to improve service delivery and operational efficiency.
- Collaborated with team members to achieve monthly sales targets and improve overall department performance.
Education
GED -
Sylvan Hills High School
Sherwood, AR06.2021
Skills
Parts cataloging
Warehouse operations
Shipping procedures
Returns handling
Ordering parts
Customer service
Problem-solving skills
Improving customer satisfaction
Team collaboration
Clean driving record
Email communication
Forklift operation
Staff training
Delivery coordination
Fast Learning
Accomplishments
Within three months of working at Autozone I became a Parts Sales manager to help lead the team to excel and help customers in any way possible.
Timeline
Parts Advisor
Mark Mclarty Ford/ Lincoln
02.2023 - 08.2025
Parts Counter Sales Person
Autozone
09.2022 - 02.2023
GED -
Sylvan Hills High School