Arion Knight
Las Vegas,NV
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
14
14
years of professional experience
Work History
Cocktail Server (Pool)
Palms Hotel and Casino
Las Vegas, NV
05.2023 - Current
- Contributed to team success by assisting co-workers during high-volume periods as needed.
- Elevated customer satisfaction by promptly addressing any concerns or special requests.
- Anticipated guest needs and provided proactive service.
- Supported a positive work culture through effective communication and teamwork among colleagues across various departments within the establishment.
- Increased repeat customer visits with exceptional interpersonal skills and knowledge of cocktail recipes.
- Boosted sales during promotional events by effectively communicating special offers and recommendations to guests.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
Cocktail Server
Château Nightclub
Las Vegas, NV
06.2020 - 05.2023
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
- Boosted beverage sales through strategic upselling techniques and promoting daily specials.
Executive Assistant to the Chief Operating Officer
Los Angeles Sentinel Newspaper
Los Angeles, CA
05.2015 - 05.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Product Development Assistant
Age of Wisdom
Los Angeles, CA
05.2011 - 05.2015
- Developed comprehensive reports on metrics related to project performance such as budgeting, deadlines, and resource allocation.
- Presented findings from consumer research studies to inform strategic decisions across multiple departments during the product planning phase.
- Assisted designers with technical support during design iterations, minimizing delays due to technical challenges within projects.
- Streamlined communication between departments for smoother collaboration and quicker decision-making in product development.
- Participated in brainstorming sessions, contributing valuable ideas for potential new products or improvements to existing offerings.
- Assisted in the creation of comprehensive project plans, ensuring timely completion of tasks and deliverables.
- Enhanced product development processes by implementing innovative design strategies and efficient workflows.
Education
Bachelor’s - Business Management
FIDM
Skills
- Adaptability
- Social media
- Social perceptiveness
- Attention to detail
- Time management
- Attentiveness
- Office management
- Calendar management
- Database management
- Staff management
Timeline
Cocktail Server (Pool)
Palms Hotel and Casino
05.2023 - Current
Cocktail Server
Château Nightclub
06.2020 - 05.2023
Executive Assistant to the Chief Operating Officer
Los Angeles Sentinel Newspaper
05.2015 - 05.2020
Product Development Assistant
Age of Wisdom
05.2011 - 05.2015
Bachelor’s - Business Management
FIDM