Ariona Baker
Saginaw,Michigan
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
GC Services
09.2021 - 11.2026
- I worked in the business department and collections for the state of Michigan as a 1st party I resolved customer inquiries and complaints and set them up on arrangements and set dates to receive correspondence.
Caregiver
Wellsprings Lutheran Services
05.2020 - 11.2021
- Provided individualized care and support to clients with diverse needs.
Education
High School Diploma -
Bridgeport High School
Bridgeport, MI07.2020
Skills
- Customer service
- Critical thinking
- Data entry
- Problem resolution
- Call center experience
- Computer proficiency
- Conflict resolution
- Microsoft Excel
- Professional telephone demeanor
- Call center operations
- Microsoft outlook
- Scheduling
- Paperwork processing
- Appointment scheduling
- Documentation
- Microsoft PowerPoint
- Data collection
- Account updating
Languages
English
Full Professional
Timeline
Customer Service Representative
GC Services
09.2021 - 11.2026
Caregiver
Wellsprings Lutheran Services
05.2020 - 11.2021
High School Diploma -
Bridgeport High School