Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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A'rionnah Kelley

Calhoun Falls,SC

Summary

Highly advanced high school student with great customer service skills, experienced with performing with the community, and extremely comfortable with communicating with customers.

Overview

1
1
year of professional experience

Work History

Front of House Team Member

Chick-fil-A
Greenwood , SC
05.2021 - 11.2021

I took customer orders quickly and efficiently, ensured that the store was clean and assisted with resolving customer complaints. I was a well-rounded strong team member that many other team members came to for help.


Front of House Certified Trainer

Chick-fil-A
Greenwood, SC
11.2021 - 05.2022

I trained new hires to become comfortable in all spots around the store and taught them tips and tricks to grow in different areas. I also lead many team members to grow and become better at their job. I was a go-to person for shift leads when needing assistance. I was crossed trained in every different portion of the store.


I had record high of perfect scores for secret shoppers. I used great customer service skills, with greetings, kindness, and a cheerful smile at all times.

Education

High School Diploma -

Emerald High School
Greenwood, SC
06.2023

Skills

  • Investigating Complaints
  • Problem Solving
  • Profit Optimization
  • Service Delivery Management
  • Employee Performance Evaluations
  • Money Handling
  • Work Planning and Prioritizing
  • Critical Thinking
  • Reliable and Responsible
  • Time Management
  • Collaboration and Teamwork
  • Team Leadership
  • Catering Services

Accomplishments

    - Member of National Honors Society

    - Member of Beta Club

    - Member of Student Government

    - Member of Yearbook

    - Former member of STEMS

    - Youth Teacher of ACC

Timeline

Front of House Certified Trainer

Chick-fil-A
11.2021 - 05.2022

Front of House Team Member

Chick-fil-A
05.2021 - 11.2021

High School Diploma -

Emerald High School
A'rionnah Kelley