Front of the House / Cashier
Sweet Charlie’s
02.2022 - 07.2022
- Performed cash handling activities and secured nightly bank deposits.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Resolved guests complaints while maintaining positive customer environment.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.