Arionne Johnson
Las Vegas,NV
Summary
Versatile candidate with vast experience providing outstanding customer service and office support. Proven ability to handle a variety of tasks with accuracy, efficiency, and a high degree of professionalism. Adept at developing relationships with customers, colleagues, and management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Club Pilates
03.2024 - Current
- Managed front desk operations, including greeting members and visitors
- Handled phone calls, scheduled appointments, and provided information on services
- Processed membership sales, renewals, and cancellations
- Maintained a clean and organized reception area
- Assisted in resolving member inquiries and complaints with a focus on customer satisfaction.
Service Experience Representative
Nordstrom Rack
01.2023 - 02.2024
- Operated cash registers, handled transactions, and ensured accurate cash handling
- Provided excellent customer service, assisting customers with product inquiries and purchases
- Managed returns and exchanges according to company policies
- Collaborated with team members to maintain a well-stocked and organized sales floor
- Assisted in loss prevention efforts by monitoring and reporting suspicious activities.
Front Desk Associate
Defy Extreme Air Sports
01.2021 - 05.2022
- Welcomed and checked in guests, ensuring smooth and efficient entry processes
- Managed bookings for parties and events, coordinating with guests for special requests
- Hosted birthday parties and special events, ensuring a fun and safe environment for all attendees
- Monitored children during play to ensure their safety and adherence to facility rules
- Assisted in facility maintenance and cleanliness to provide a positive guest experience.
Education
Undergrad -
University of Nevada, Las Vegas
Diploma -
Shadow Ridge High School
Skills
- Customer Service: Proficient in providing excellent service and resolving customer inquiries and complaints
- Administrative Skills: Experienced in managing front desk operations, scheduling, and maintaining organized records
- Cash Handling: Skilled in operating cash registers, handling transactions, and managing returns and exchanges
- Event Coordination: Capable of planning and hosting events, ensuring all details are managed for a successful outcome
- Safety Monitoring: Experienced in supervising children and ensuring a safe environment in recreational settings
- Communication: Strong verbal and written communication skills, effectively interacting with customers and team members
- Multitasking: Ability to handle multiple tasks simultaneously in fast-paced environments
- Team Collaboration: Proven ability to work collaboratively with colleagues to achieve organizational goals
Certification
- Substitute Teaching License
- CPR Certification
Volunteer Experience
Voluntary Assistant, Joy Learning Center, Las Vegas, NV, 05/01/2022, 11/30/2023, Assisted in coordinating and organizing events, including fundraising activities and workshops, while managing multiple tasks simultaneously., Performed general office duties such as answering phones, filing paperwork and responding to emails promptly., Supervised outdoor playtime activities while ensuring safety protocols were followed.
Timeline
Front Desk Receptionist
Club Pilates
03.2024 - Current
Service Experience Representative
Nordstrom Rack
01.2023 - 02.2024
Front Desk Associate
Defy Extreme Air Sports
01.2021 - 05.2022
Undergrad -
University of Nevada, Las Vegas
Diploma -
Shadow Ridge High School