Aris Aguirre
San Diego,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Cocina35 Brunch
06.2021 - 10.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
- Reported problematic guests to management to foster safe and pleasant environment.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Used cash registers and credit card machines to cash out customers.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Completed daily side work and opening and closing duties without fail.
Education
Associate of Arts - Architecture
San Diego Mesa College
San Diego, CAHigh School Diploma -
Chula Vista Senior High School
Chula Vista, CA06.2023
Skills
- Guest Relations Management
- Customer Service
- Relationship Building
- Staff Education and Training
- Critical Thinking
- Active Listening
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Restaurant Hostess
Cocina35 Brunch
06.2021 - 10.2023
Associate of Arts - Architecture
San Diego Mesa College
High School Diploma -
Chula Vista Senior High School