Driven sales professional with 4 years of experience in customer engagement and exceeding financial goals. Strong background in brand management, customer & client relations, and digital marketing promotions that boost visibility. Seeking to bring my current skills and experience to a more marketing and communications focused role to contribute to company success.
Overview
7
7
years of professional experience
Work History
Multi-Site Leasing Agent
Trinity Property Consultants
Chesterfield , MO
04.2026 - Current
Increased occupancy from 83% to 92% and leased to 94%, following the property acquisition in February, by executing leasing and marketing strategies.
Strategized with regional leadership to develop and perform occupancy strategies that align with portfolio performance goals.
Oversaw property marketing through newsletters, flyers, and social media content to enhance community engagement and achieve leasing goals.
Support leasing and operations across two apartment communities, assisting with residents' needs and daily workflow.
Prepare lease agreements and move in packets to finalize and ensure a smooth resident onboarding experience.
Walk vacant units to notate work needed, then communicate with maintenance and vendors to adhere to project completion dates.
Leasing Agent
Trinity Property Consultants
University City, Missouri
05.2025 - 02.2026
Led property marketing and outreach with newsletter, flyers, instagram content, and resident events to promote engagement and community awareness.
Retained knowledge of apartment availability, amenities, and the local community to effectively represent the community to prospects.
Conducted property tours that supported leasing and occupancy goals.
Kept up with a 24-hour first response standard, ensuring timely and professional communication with prospective residents.
Contacted 40–60 leads daily, aligning follow-up with specific products that met prospects' needs and preferences while nurturing leads through the leasing process
Inspected vacant units and provided notations for maintenance staff and vendors in order to guarantee move-on readiness and comply with city requirements
Tracked and followed up with delinquent households, supporting monthly financial goals
Prepared leases, move-in packets, and welcome gifts to create a smooth resident onboarding experience
Care Giver
Senior Helpers
St Louis, Missouri
11.2024 - 04.2025
Provided care across assisted living, independent living, and in home settings, pivoting to support each patient’s individual needs and preferences.
Administered medications that mirrored care plans and set safety protocols.
Discuss and prepare care plans with office staff and family members to keep roles clear and continuation of care steady
Aided with mobility and light housekeeping to promote the comfort, safety, and independence of the patient
Leasing Agent
Abbott Properties
St Louis, Missouri
04.2024 - 08.2024
Welcomed residents and prospects as the first point of contact, providing a professional office experience.
Conducted property tours that highlighted community features and supported leasing goals.
Prepared lease agreements and section 8 documentation, following program requirements and maintaining accuracy.
Collected resident payments and updated delinquency reports for accurate reporting in order to support monthly financial goals.
Assisted with unit inspections to notate maintenance needs and comply with city and fair housing standards.
Observed preferred deliverance of information for prospects and transitioned from paper copies to digital forms to improve operational efficiency.
Developed resident newsletters to communicate updates, events, and important announcements, enhancing community engagement.
Office Manager
Primerica
St Louis, Missouri
02.2022 - 03.2024
Partnered with the Regional Vice President to coordinate administrative duties across the base shop.
Acted as liaison among agents, clients, and home office, ensuring effective communication and timely resolutions.
Consistently monitored policy statuses to make certain timely processing and follow-up.
Tracked daily financial activity to monitor revenue trends
Managed updates to base shop’s sales tracking website, ensuring accuracy of reports and clarity in agent performance.
Prepared business travel and detailed itineraries to create seamless scheduling and travel
Supported event planning and set up for conferences and award ceremonies, making sure to closely oversee logistics to deliver a successful and enjoyable experience
Assistant Manager
Rockin' Jump Trampoline Park
St Louis, Missouri
09.2019 - 02.2022
Directed daily operations by delegating opening and closing responsibilities, ensuring consistent and efficient workflows and team performance.
Resolved customer concerns and escalated issues, enhancing customer satisfaction and retention.
Trained new employees to support team development
Adapted to staffing needs by covering shifts to continue smooth business operations even during employee absences
Monitored inventory and organized supply orders to stay ahead of shortages
Prepared bank deposits, maintaining compliance with cash handling procedures.
Assumed various roles across the organization, ultimately serving in a key position for the last year.