Omar Renteria
Grand Prairie,TX
Summary
Dedicated leasing professional with seven years of experience in the multi-family industry, skilled in enhancing tenant satisfaction and achieving high occupancy rates. Proven ability to identify effective solutions and address on-site issues autonomously, while adapting to the unique needs of each property. Committed to delivering exceptional service across all aspects of property management, ensuring alignment with business and residential objectives.
Overview
8
8
years of professional experience
Work History
Multi-Site Leasing Agent
ZRS Management
Dallas, TX
12.2024 - Current
- Managed multiple projects simultaneously while meeting deadlines.
- Marketed property to prospective tenants by giving tours and pointing out key features.
- Tracked leads using CRM software and followed up with interested parties.
Leasing Consultant (Lease-up)
ZRS Management
Lewisville, TX
03.2023 - 12.2024
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Coordinated activities between management staff, vendors, contractors and government agencies as needed.
- Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
Leasing Consultant
ZRS Management
Irving, TX
03.2022 - 03.2023
- Leased property from 0% to stabilized occupancy at 98%
- Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
- Checked rental eligibility by following company's verification process.
Leasing Manager (Lease-up High-Rise)
Lincoln Property Company
Irving, TX
09.2019 - 03.2022
- Analyzed weekly leasing reports and foresaw occupancy trends and tracked advertising, promotions, and publications.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
- Wrote and filed reports each day on current leasing activities.
Leasing Professional
Lincoln Property Company
Dallas, TX
03.2019 - 09.2019
- Increased occupancy from 90% to 95% through leasing & marketing efforts along with team building.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Contacted and followed up with tenants on renewal notices.
- Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
Telemarketing Sales Representative
Caliber Home Loans Inc.
Irving, TX
07.2018 - 02.2019
- Handled inbound telephone calls from interested customers.
- Resolved average of 150 inquiries per week to consistently meet performance benchmarks, including speed, accuracy and volume.
- Set up new accounts and listed personal, demographic and payment information in system.
- Maintained proficiency in revenue and sales.
- Dialed past and prospective client phone calls to update on newest products and services, inquiring as to current and future needs and setting appointments to pursue opportunities.
Leasing Professional
Westdale Asset Management
Irving, TX
01.2017 - 07.2017
- Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
- Conducted background checks on applicants.
- Encouraged prospective tenants to fill out applications after property tours.
- Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
- Responded quickly to concerns regarding community from prospective and current residents.
Skills
- Rental pricing strategies
- Computer proficiency
- Marketing
- Market conditions research
- Market outreach
- Yardi software proficiency
- Real page, OneSite , Crm, Entrata
- Fluent in Spanish
Timeline
Multi-Site Leasing Agent
ZRS Management
12.2024 - Current
Leasing Consultant (Lease-up)
ZRS Management
03.2023 - 12.2024
Leasing Consultant
ZRS Management
03.2022 - 03.2023
Leasing Manager (Lease-up High-Rise)
Lincoln Property Company
09.2019 - 03.2022
Leasing Professional
Lincoln Property Company
03.2019 - 09.2019
Telemarketing Sales Representative
Caliber Home Loans Inc.
07.2018 - 02.2019
Leasing Professional
Westdale Asset Management
01.2017 - 07.2017
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