Arisbel Contreras
Kotori Japanese Food (Family-Owned Business)
San Jose,CA
2
Languages
2027
years of professional experience
Proactive and goal oriented professional with experience supporting customers, employees, vendors, and business partners in fast-paced environments. Skilled in providing professional and welcoming service, resolving issues in real time, coordinating day to day logistics. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Restaurant Operations Manager
- Provide professional, welcoming customer service in a fast-paced, high-volume environment, addressing customer needs and resolving issues in real time.
- Serve as a primary point of contact for customers, employees, vendors, and business partners, maintaining clear, and professional communication.
- Oversaw employee scheduling, payroll processing, and staff supervision.
- Monitored inventory and ensured timely ordering of supplies.
- Developed comprehensive training materials for new hires that covered company policies, job responsibilities, and service standards.
- Handle multiple priorities simultaneously while maintaining attention to detail and service quality.
Operations Coordinator
4 Years 8 Months- Supported day-to-day office and business operations, coordinating administrative needs across employees, vendors, and business partners.
- Coordinated payroll approvals, operational payments, and expense tracking to ensure timely processing.
- Facilitated hiring, onboarding, and employee coordination to enhance team integration.
- Organized international staff logistics, including travel, housing, and work assignments.
- Coordinated domestic and international travel arrangements, schedules, and logistics.
- Monitored international shipments and container status.
- Managed vendor relationships, purchase orders and payments.
- Led the setup of a new office, including lease coordination, furniture purchasing, and utilities setup.
- Conducted training sessions for new hires, fostering skills development and promoting adherence to safety protocols.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Bachelor of Arts - Clinical Psychology
Bachelor of Arts - Applied Psychology
Skills
Customer service
Workplace safety
Staff Coordination & Scheduling
Budget planning
Attention to detail
Administrative skills
LANGUAGES
Spanish: Native
English: Professional working fluency
ADDITIONAL
- Experience working in fast-paced, multi-country environments
- Strong organizational and multitasking skills
- Ability to adapt quickly and take ownership of operations
Timeline
Operations Coordinator
HYC Singapore Pte. Ltd.
04.2021 - 12.2025Read More
City University of Seattle
Bachelor of Arts from Applied Psychology
Read More
Restaurant Operations Manager
Kotori Japanese Food (Family-Owned Business)
2008 - CurrentRead More
CETYS Universidad
Bachelor of Arts from Clinical Psychology
Read More