Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Arisdelsi Rojas

Chula Vista,CA

Summary

Accomplished Radiology Scheduler and Clerical assistant at Sharp with over twenty years of experience, adept in patient scheduling and insurance verification. Leveraged bilingual abilities and proficiency in Epic to enhance clinical coordination and customer service. Demonstrated exceptional team collaboration, ensuring regulatory compliance and improving appointment management efficiency.

Overview

22
22
years of professional experience

Work History

Radiology Rep Scheduler

Sharp Memorial Hospital
San Diego, CA
06.2023 - Current
  • Checked incoming emails regularly and responded quickly when necessary.
  • Provided excellent customer service by answering inquiries in a timely manner.
  • Monitored changes in regulations regarding radiology procedures and communicated updates to colleagues.
  • Explained the purpose of each test to patients to ensure understanding prior to procedure.
  • Coordinated patient appointments with physicians, hospitals and other healthcare facilities.
  • Collaborated with radiologists and other medical staff to determine appropriate testing schedules and protocols.
  • Verified insurance coverage for radiology procedures to ensure accurate billing practices.
  • Ensured that all necessary paperwork was completed accurately before scheduling an appointment. Making sure all orders are completed with correct exam and diagnosis.
  • Scheduled diagnostic tests such as X-rays, CT scans, ultrasounds and Interventional Radiology for patients.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Followed up on pending prior authorization requests to ensure timely processing.
  • Reviewed and processed prior authorization requests according to insurance guidelines.
  • Researched payer coverage policies, procedures, and requirements.

Clerical Assistant

Sharp Chula Vista Medical Center
Chula Vista, CA
12.2002 - 05.2023
  • Provided excellent customer service in person and via telephone.
  • Check-in patients for appointments and walk-ins.
  • Created discs with Radiology images for patients, emergency room, and in-house requests.
  • Responsible for creating the monthly work schedule for all front desk personnel.
  • Scanned interventional radiology paperwork into patient's chart after studies had been completed - this includes but not limited to consent forms, vital signs forms, H&P and progress notes.
  • Responsible for coordinating and overseeing all diagnostic procedures including but not limited to: Interventional Radiology, Cat scan, Ultrasound, Vascular, and Fluoroscopy.

Education

Bachelor of Science - Health Care Management

University of Phoenix
San Diego, CA
05-2011

Skills

  • Patient scheduling
  • Insurance verification
  • Regulatory compliance
  • Clinical coordination
  • Customer service
  • Appointment management
  • Bilingual (Spanish and English)
  • Proficient with Epic, Cerner, OnBase, IDXRad, Centricity
  • Proficient in Microsoft office and Excel
  • Attention to detail
  • Team collaboration
  • Prior authorization

Accomplishments

  • Received a Guardian Angel Award 2021

References

References available upon request.

Timeline

Radiology Rep Scheduler

Sharp Memorial Hospital
06.2023 - Current

Clerical Assistant

Sharp Chula Vista Medical Center
12.2002 - 05.2023

Bachelor of Science - Health Care Management

University of Phoenix

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Arisdelsi Rojas