Arisha Benge

• Handled high-volume inbound and outbound calls assisting clients with Medicare plan selection
• Explained complex healthcare coverage options clearly
• Assessed client needs and recommended appropriate plans
• Maintained compliance with Medicare regulations
• Managed client records and follow-ups using CRM systems
• Built strong client relationships through communication
• Managed 50–100+ client interactions daily (calls, follow-ups, and support) in a fast-paced remote environment
  Handled a high volume of inbound and outbound calls while maintaining accuracy and compliance

Key Achievements:

Recognized as a top-performing Medicare Advantage agent with consistent quota attainment
Awarded Bronze and Silver and Gold performance honors for sales production and client results
Named OMA Agent of the Year for outstanding performance and client service
Named HMA Agent of the Year for excellence in sales and client support
Ranked among top agents for productivity, communication, and client satisfaction

Health & Life Insurance License – (Multi-State Licensed)
AHIP Certified

• Conducted outbound calls to qualify leads and schedule appointments
• Managed follow-ups and tracked outreach using CRM systems
• Built rapport and handled objections
• Conducted outbound calls to prospective clients, generating interest in products and services.
• Scheduled and confirmed appointments, optimizing calendar efficiency for sales team.
• Maintained accurate records of client interactions using CRM software for tracking leads.
• Provided follow-up communications to nurture relationships with potential clients.
• Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
• Consistently met performance KPIs, including 150–200 outbound dials per day, appointment setting, and closing client enrollments

• Utilized CRM software to track sales activities and manage customer relationships efficiently.
• Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
• Skilled at working independently and collaboratively in a team environment.
• Cultivated strong client relationships through effective communication and personalized service.

• Communicated with clients to provide insurance solutions
• Scheduled consultations and assessed client needs
• Processed applications and maintained records
• Provided consistent follow-up and customer support
• Assisted in processing policy applications, ensuring accuracy and compliance with regulations.
• Educated clients on various insurance products and options to meet individual needs.
• Developed and maintained strong client relationships through regular follow-ups and support.