Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arisleysis Santana

Grapevine

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Wayfair
12.2023 - Current
  • Verified pulled loads and signed off on official sheet.
  • Obtained driver signatures on shipping paperwork and sealed trailers.
  • Handled day-to-day shipping and receiving overseeing multiple trailers per day.
  • Perform extensive and accurate data entry, mine for data, and construct meaningful, actionable reports.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Relived all paperwork from each department daily and filing paperwork accordingly.

Office Administrator

Saia LTL Freight
04.2022 - 04.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.

Dispatcher

Liberty Tire Recycling
01.2021 - 04.2022
  • Directed dispatching, routing, and tracking of multiple fleet vehicles.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.

Personal Banker

Citizens National Bank of Texas
06.2017 - 12.2020
  • Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.

Education

Midlothian High School
Midlothian, TX

Skills

  • Skilled in Microsoft Office applications
  • Statistical analysis
  • Supply chain management
  • Detail-oriented approach
  • Clear communication
  • Strategic issue resolution
  • Analytical problem solving
  • Team leadership

Timeline

Administrative Assistant

Wayfair
12.2023 - Current

Office Administrator

Saia LTL Freight
04.2022 - 04.2023

Dispatcher

Liberty Tire Recycling
01.2021 - 04.2022

Personal Banker

Citizens National Bank of Texas
06.2017 - 12.2020

Midlothian High School

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