Season Monroe
Account Sales + Interior Design
Greenville,SC
Summary
Project manager and salesperson with experience excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project sales. Flexible, detail-oriented, and adaptive team player with expertise in 2020 Design, staff training and development, Building product sales, customer service, and process improvements.
Overview
12
12
years of professional experience
Work History
Project Manager + Virtual Interior Designer
Wayfair
04.2024 - Current
- Proposed and sold design solutions virtually for functional spaces, challenges, and improvements using MasterBrand Cabinetry.
- Leveraged industry knowledge and emerging trends to bring design concepts to fruition for kitchens, bathrooms, offices, and more interior living spaces.
- Virtually collected details about unique features and constraints of each space, as well as budget limitations from clients, to complete optimal designs.
- Established relationships with project team members, appliance specialists, and clients to increase sales.
- Resolved customer inquiries and complaints promptly and professionally.
Lead Designer Advocate
CabinetWorks Group
10.2022 - 03.2024
- Lead Advocate for The Home Depot channel, with services including design reviews, full designs, design assistance, and 2020 design knowledge.
- Led the Designer Engagement group; executed the design of sell sheets for distribution, coordinating with each training deck from the presentation library.
- Team lead for the SOP performance group; developed and implemented a competition to enhance Salesforce cases for accurate data reporting.
- Lead Advocate for The Home Depot channel, with services including design reviews, full designs, design assistance, and 2020 design knowledge.
- Built and maintained relationships with store accounts in over 100 stores through district training sessions and individual virtual consultations.
- Conceptualized and launched a peer-to-peer presentation library, resulting in efficient and accurate presentation trainings for The Home Depot designers.
Home Sales Consultant
CabinetWorks Group
09.2020 - 10.2022
- Advanced in-depth knowledge of company's products, services, pricing policies, promotional campaigns, and competitors' offerings to maximize customer sales.
- Produced detailed reports encompassing accurate home measurements presented in written and .kit file formats, design summary, and cabinet selections with specific door styles and finishes.
- Fostered strong collaborative partnerships with accounts, encompassing designers, supervisors, and managers.
- Utilized consultative selling techniques to evaluate customer requirements and recommend products accordingly.
- Traveled daily across Detroit metro and Toledo, OH, markets.
Interior Design Manager
Newmyer Distinctive Remodeling, Inc.
11.2017 - 09.2020
- Created and sold full and semi-custom cabinetry designs, incorporating Pinnacle, Medallion, and Omega collections.
- Oversaw department sales by evaluating blueprints, assessing materials, labor, and expenses to determine bid price.
- Supervised residential projects involving material acquisition, scheduling installations, overseeing contractors, and conducting final walk-throughs.
- Performed site visits to assess and verify progress in alignment with design standards
- Negotiated contracts with suppliers, subcontractors, and other third parties.
- Ensured compliance with laws and regulations to maintain project sites up to code.
Interior Designer
Advanced Cabinetry, Inc.
05.2017 - 11.2017
- Created semi-custom cabinetry designs featuring Wood-Mode, Brookhaven, and Merillat products, alongside accessories from Uttermost Inc.
- Optimized marketing processes to enhance client traffic through collaboration with Trevarrow Appliances for events and advertising.
- Directed design projects from inception to execution, ensuring compliance with deadlines and budgets.
Commercial Sales Manager
The Home Depot, Inc.
05.2013 - 05.2017
- Oversaw ten million dollar department focusing on business owners, contractors, and professional property managers.
- Orchestrated strategies resulting in a 16% boost in annual sales.
- Coached and developed new kitchen design employees.
- Coordinated effective events uniting professional clients and vendors, advancing product visibility, and increasing sales for the department.
- Engaged with the top thirty business accounts to enhance profitability.
- Managed and coordinated recruitment and hiring processes for new employees.
- Developed and delivered bi-annual and annual employee performance reviews together with disciplinary responses.
Education
BACHELOR OF ARTS (B.A.) - INTERDISCIPLINARY HUMANITIES AND INTERIOR DESIGN
Michigan State University
Skills
- Sales pipeline management
- Customer service excellence
- CRM management
- Project presentations
- Problem solving
- 2020 Design software expertise
- Blueprint reading
- Microsoft Office Suite
- Concept development
Accomplishments
- Increased Department revenue by 16% by increasing commercial account contracts.
- Designed luxury residential environments at budgets ranging from $75,000 to $500,000.
- Designed a department-wide presentation deck library, resulting in 25% more district account trainings throughout the Home Depot Channel.
- Trained and mentored over 50 designers newly introduced to the design industry.
Timeline
Project Manager + Virtual Interior Designer
Wayfair
04.2024 - Current
Lead Designer Advocate
CabinetWorks Group
10.2022 - 03.2024
Home Sales Consultant
CabinetWorks Group
09.2020 - 10.2022
Interior Design Manager
Newmyer Distinctive Remodeling, Inc.
11.2017 - 09.2020
Interior Designer
Advanced Cabinetry, Inc.
05.2017 - 11.2017
Commercial Sales Manager
The Home Depot, Inc.
05.2013 - 05.2017
BACHELOR OF ARTS (B.A.) - INTERDISCIPLINARY HUMANITIES AND INTERIOR DESIGN
Michigan State University
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