Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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ARISNEY SANCHEZ

Lehigh Acres,USA

Summary

Dedicated and detail-oriented healthcare professional with over seven years of experience in patient management and medical support roles. Demonstrates proven expertise in performing medical procedures, managing patient intake, and delivering exceptional service in fast-paced environments. Known for strong organizational and communication skills, with a consistent track record of contributing to operational efficiency and superior patient care. Committed to leveraging extensive knowledge and skills to improve patient outcomes and support the delivery of high-quality care.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Assistant

Apex Foot and Ankle
08.2024 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Front Desk Coordinator

QCKinetix
04.2024 - Current
  • Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
  • Served as point of contact for clients, fulfilled requests resolved conflicts within the customer service department, and forwarded all other inquiries to the appropriate department and personnel.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Medical Assistant

Radiology Regional
04.2023 - 04.2024
  • Started and discontinued IV lines per physician orders.
  • Obtained the client's medical history, medication information, symptoms, and allergies.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.

Patient Intake Coordinator

Radiology Regional
06.2022 - 04.2023
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Answered phone calls, provided information, and connected callers to appropriate personnel.

Patient Transporter

Health Park Medical Center
03.2022 - 06.2022
  • Picked up requested orders to move equipment and supplies to assigned treatment areas.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.

Customer Service Representative

Bed Bath & Beyond
09.2020 - 03.2022
  • Cultivated customer loyalty, promoted repeat customers, and improved sales.
  • Fielded customer questions regarding available merchandise, sales, current prices, and upcoming company changes.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Cashier

Chick-fil-A
12.2016 - 03.2020
  • Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Associate of Arts - General Studies

Florida SouthWestern State College
Fort Myers, FL
05-2024

High School Diploma -

Lehigh Senior High School
Lehigh Acres, FL
01.2020

Skills

  • Patient Care Coordination
  • Appointment Scheduling
  • Professionalism and Ethics

Certification

  • Basic Life Support Certification (BLS)
  • Adobe Photoshop Certified

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Medical Assistant

Apex Foot and Ankle
08.2024 - Current

Front Desk Coordinator

QCKinetix
04.2024 - Current

Medical Assistant

Radiology Regional
04.2023 - 04.2024

Patient Intake Coordinator

Radiology Regional
06.2022 - 04.2023

Patient Transporter

Health Park Medical Center
03.2022 - 06.2022

Customer Service Representative

Bed Bath & Beyond
09.2020 - 03.2022

Cashier

Chick-fil-A
12.2016 - 03.2020

Associate of Arts - General Studies

Florida SouthWestern State College

High School Diploma -

Lehigh Senior High School

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ARISNEY SANCHEZ