Arissa Billingsley
Canton,OH
Summary
Pleasant professional consistently striving to create and maintain safe, healthy living environment for residents of Bethany medical facility. Skilled at carefully and thoroughly explaining complex procedures in easy to understand terms. Compassionate STNA/Hospitality accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care. Helpful Nursing Assistant committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress . Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
6
6
years of professional experience
Work History
Coordination of Benefits
AultCare
Canton, OH
01.2022 - Current
- Participated in meetings with senior management to discuss current projects and develop action plans for implementation.
- Investigated any discrepancies between client's stated needs and actual coverage requirements.
- Responded promptly to customer inquiries regarding billing issues or policy updates.
- Monitored expiration dates of existing policies and ensured timely renewals were completed accurately.
- Collaborated with other departments to coordinate services provided by external vendors or brokers.
- Drafted letters informing customers of changes in their policy terms or coverage limits.
- Reviewed documentation submitted by clients prior to issuing insurance policies, ensuring accuracy and completeness.
- Validated insurance and advised patients of benefits and coverage.
STNA/Hospitality Worker
Bethany Nursing Home
Canton, OH
03.2020 - 07.2023
- Administered personal nursing assistance in pre- and post-operative situations.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Guaranteed accurate, timely flow of information by maintaining patient charts and updating healthcare team on patient status.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Patient Care Technician
Aultman Hospital
Canton, OH
07.2021 - 01.2023
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Restocked unit frequently with necessary medical supplies.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Responded to bell or light signal calls to assist patients with needs.
Crew Member
McDonald's
Canton, OH
02.2018 - 08.2020
- Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
- Remained mindful of workplace safety according to predetermined specifications.
- Packed all fast food products in approved containers, cups and bags.
- Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
- Drove team success by completing assigned task quickly and accurately.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Education
High School Diploma -
Glenoak High School
Canton, OH05.2021
Skills
- Regulatory compliance
- Specimen collection
- Collecting specimens
- Infection control procedures
- Monitoring fluids
- Grooming and bathing assistance
- General housekeeping ability
- Patient relations
- Understands mobility assistance needs
- Assisting with personal grooming
- Reliable transportation
- Valid Ohio driver's license
Timeline
Coordination of Benefits
AultCare
01.2022 - Current
Patient Care Technician
Aultman Hospital
07.2021 - 01.2023
STNA/Hospitality Worker
Bethany Nursing Home
03.2020 - 07.2023
Crew Member
McDonald's
02.2018 - 08.2020
High School Diploma -
Glenoak High School
Similar Profiles
Nancy RybkoskiNancy Rybkoski
Repricing Assistant at Aultcare PrimetimeRepricing Assistant at Aultcare Primetime
Nakia KnightNakia Knight
Outreach Coordinator at AultCare CorporationOutreach Coordinator at AultCare Corporation
Jessica NicoletteJessica Nicolette
Provider Account Manager at United HealthcareProvider Account Manager at United Healthcare