Ariyan Sykes
Bessemer,AL
Summary
Dynamic manager with a proven track record at Whataburger, excelling in customer service and team leadership. Enhanced operational efficiency and improved customer satisfaction through strategic planning and staff development. Skilled in performance management and conflict resolution, fostering a positive work culture while achieving business goals.
Overview
8
8
years of professional experience
Work History
Manager
Whataburger
1727 Montgomery Hwy Hoover, AL 35244
03.2023 - 12.2025
- Supervised daily operations, ensuring high standards of food quality and customer service.
- Trained and developed staff on efficient operational procedures and customer interaction techniques.
- Monitored financial performance, identifying areas for cost reduction and efficiency improvement.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
Foundry Specialist
Hubbell
1615 Moore’s St Leeds, AL 35094
04.2022 - 04.2023
- Collaborated with cross-functional teams to optimize product development processes.
- Analyzed data to improve workflow efficiency and enhance project outcomes.
- Developed training materials for onboarding new team members, ensuring consistency in processes.
- Implemented best practices for compliance with safety and quality standards across projects.
Team Leader
Jacks
4941 Civic Ln Bessemer, AL
05.2018 - 07.2021
- Utilized various training techniques to develop team.
- Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
- Strengthened employee retention rates by providing support, guidance, mentoring opportunities for development within fast-paced environments.
- Promoted a positive work culture by encouraging open communication among team members and recognizing accomplishments regularly.
- Maintained cleanliness and organization of dining area, ensuring a pleasant environment for customers.
- Supported management in achieving business goals by proactively identifying areas for improvement within daily operations and suggesting solutions.
Education
High School Diploma -
Bessemer City High School
Bessemer, AL06.2021
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Verbal and written communication
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Project management
- Cross-functional teamwork
- Project planning
- Customer relationship management (CRM)
- Performance management
- Staff development
- Shift scheduling
- Conflict resolution
- Policy implementation
- Schedule preparation
Languages
English
Full Professional
Timeline
Manager
Whataburger
03.2023 - 12.2025
Foundry Specialist
Hubbell
04.2022 - 04.2023
Team Leader
Jacks
05.2018 - 07.2021
High School Diploma -
Bessemer City High School