Ariyana Sanchez
Portland,OR
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
2
2
years of post-secondary education
8
8
years of professional experience
Work History
Community Manager
Investment Property Group
02.2026 - Current
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Improved NOI through rent growth and expense management.
- Managed multiple projects simultaneously, ensuring deadlines are met.
- Monitored lease and renewal rental rates and provided recommendations to leadership for changes.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
- Compiled reports on website traffic, conversions, and other metrics.
- Resolved resident concerns through clear communication and follow-up.
Property Manager
Avenue 5 Residential
10.2022 - 02.2026
- Managed day-to-day operations of a multifamily residential community of 230 units, overseeing leasing performance, resident relations, budgeting, and onsite team management. Successfully ensured compliance with company policies and Fair Housing standards while delivering a high level of customer service and property performance.
- Achieved and maintained occupancy rate of 96% by implementing resident retention strategies, enhancing leasing practices, and managing operations proactively.
- Coordinated fire remediation process, working with vendors, insurance representatives, and contractors to ensure timely repairs, regulatory compliance, and resident safety during restoration.
Assistant Property Manager
Avenue 5 Residential
04.2020 - 10.2022
- Supported the daily operations of a multifamily residential community as an Assistant Manager, assisting with leasing, resident relations, maintenance coordination, and administrative functions. Played a key role in maintaining high occupancy and retention goals while ensuring compliance with company policies and Fair Housing regulations. Served as a reliable point of contact for residents and onsite staff, contributing to smooth day-to-day operations and overall property performance.
- Coordinated daily property operations, including leasing, resident relations, maintenance, and administrative support, to enhance community management.
- Facilitated occupancy and retention goals through proactive leasing follow-ups, renewal efforts, and consistently delivering exceptional customer service to residents and prospects.
Administrative Assistant
Tonkin Gresham Honda
Gresham, Oregon
10.2018 - 08.2020
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Prepared correspondence, reports, and dealership documents for management review.
- Handled phone inquiries to ensure effective communication and support for clients. and emails to provide information, resulting in effective business correspondence.
- Supported sales and service departments with clerical tasks and follow-up.
- Processed data entry for invoices, forms, and administrative records.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Welcomed visitors upon arrival, offering assistance and directing them to the appropriate personnel. and provided them with assistance.
Education
Associate of Applied Science - Gender Studies
Mt. Hood Community College
Gresham, OR 09.2017 - 06.2019
Skills
- Customer relationship management
- Financial reporting
- Database management
- Data analysis
- Microsoft Excel
- MS office suite
- Operations management
- Multitasking and prioritization
- Data entry
- Problem-solving
- Customer service
- Client assistance
- Business correspondence
Timeline
Community Manager
Investment Property Group
02.2026 - Current
Property Manager
Avenue 5 Residential
10.2022 - 02.2026
Assistant Property Manager
Avenue 5 Residential
04.2020 - 10.2022
Administrative Assistant
Tonkin Gresham Honda
10.2018 - 08.2020
Associate of Applied Science - Gender Studies
Mt. Hood Community College
09.2017 - 06.2019