Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Work History
Administrative Assistant – Title & Escrow
1 Year 11 Months
Valero Title, Inc. | 11.2024 - Current
Managed client communications and scheduled appointments for title and closing transactions.
Prepared, reviewed, and filed real estate documents for accurate recordkeeping.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Prepared, reviewed, and organized title files to support accurate escrow and settlement processing.
Conducted refinance, home equity, and purchase mortgage closings while ensuring accurate preparation, execution, and completion of all required closing documents.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Program Coordinator / Office Assistant
1 Year 6 Months
Sam Houston Area Council | 05.2023 - 11.2024
Coordinated program calendars, registrations, and communications for youth and volunteer activities.
Maintained accurate participant records, attendance logs, and program documentation.
Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Supported executive staff with well-prepared reports, presentations, and meeting materials.
Assisted with onboarding of new employees.
Reception Technician
1 Year 3 Months
CSL Plasma | 12.2021 - 03.2023
Managed donor registration, appointment scheduling, and front-desk operations in a fast-paced environment.
Conducted donor screenings and collected blood and protein samples while following strict safety and compliance standards.
Maintained confidential donor records and assisted with payment, account, and donor service inquiries.
Education
B.S. - Applied Management
Grand Canyon University | 03.2027
Expected Spring
GPA: 3.5
High School Diploma
Carman Ainsworth High School | 01.2022
Honors Graduate
Skills
Computer skills
Data entry
Office administration
Deadline oriented
Strong problem solver
Customer and client relations
Customer service
Administrative support
Accomplishments
Training - Responsible for training all new employees to ensure continued quality of customer service.
Held first-point-of-contact for all internal and external communications with executive-level officers.
Certification
Texas Notary Public, Commission Expires: May 13, 2030