Ariyhan Banks
Charlotte
Summary
Compassionate and detail-oriented professional with extensive experience in patient care at Ranson Ridge. Proven ability to enhance patient satisfaction through attentive support and effective time management. Skilled in cash handling and customer service, consistently fostering positive relationships and ensuring a high-quality experience for all.
Overview
6
6
years of professional experience
Work History
CNA
Ranson Ridge
01.2025 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Ensured prompt response to call lights.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Provided emotional support for patients during challenging times, fostering a positive environment.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Guest Representative
Intowne Suites
12.2023 - 12.2024
- Enhanced guest satisfaction
- Greeted guests upon arrival by providing warm welcome.
- sfaction by promptly addressing inquiries and resolving concerns.
- Streamlined check-in process for improved efficiency and reduced wait times.
- Assisted guests with booking reservations, providing personalized recommendations.
- Handled high-pressure situations effectively, diffusing conflicts and negotiating resolutions that satisfied all parties involved.
- Managed billing processes accurately, ensuring prompt payment collection.
Cashier
ACES
08.2020 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Pick Packer
Amazon
05.2019 - 2020
- Sustained a clean and safe working environment by helping others around me to keep an organised workspace.
- Reduced order fulfillment errors by following protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by picking items according to packing lists and verifying product information.
- Reduced packing time for orders by organizing and assembling packages in line with the company standards.
- Minimized product returns due to incorrect shipments by double-checking packed items against order specifications prior to dispatching parcels.
Education
Sonography
Butler Highschool
Matthews, NCSkills
- Time management
- Patient care
- Compassion and empathy
- Attention to detail
- Customer service
- Customer assistance
- Time management skills
- Cash handling
- Money handling
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
Timeline
CNA
Ranson Ridge
01.2025 - Current
Guest Representative
Intowne Suites
12.2023 - 12.2024
Cashier
ACES
08.2020 - 12.2023
Pick Packer
Amazon
05.2019 - 2020
Sonography
Butler Highschool
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