Arizbeth Velazquez
Houston,TX
Summary
Results-driven Quality Auditor with a proven track record at Accelerated Solutions Group, enhancing product quality through meticulous audits and collaborative process improvements. Skilled in internal auditing and customer focus, I successfully elevated customer satisfaction by ensuring compliance with industry standards and implementing effective corrective actions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Quality Auditor
Accelerated Solutions Group
13804 Boudreaux Rd, Tomball, Tx 77377
07.2025 - Current
- Conducted thorough audits of quality control processes to ensure compliance with industry standards.
- Reviewed and analyzed product specifications to identify areas for improvement in quality assurance protocols.
- Collaborated with production teams to implement corrective actions and enhance overall product quality.
- Developed and maintained comprehensive documentation of audit findings and recommendations for process enhancements.
- Improved overall customer satisfaction by ensuring that all products met established quality standards.
- Reviewed work instructions and production strategies to verify compliance with established standards.
Manufactoring Operator
Accelerated Solutions Group
13804 Boudreaux Rd, Tomball, TX 77377
05.2023 - Current
- Operated machinery to ensure efficient production flow and maintain high-quality standards.
- Conducted routine inspections and maintenance on equipment to minimize downtime.
- Collaborated with team members to streamline workflows and enhance operational efficiency.
- Trained new operators on safety protocols and equipment handling procedures.
Team Member
Whataburger
4545 North Fwy Houston, TX 77022
09.2020 - 11.2023
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained cleanliness and organization of work areas to ensure safety standards.
- Trained new employees on operational procedures and customer service protocols.
- Participated in team meetings to discuss sales strategies and goals alignment.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
GED -
Texas Education Agency
10-2023
Skills
- Customer focus
- Internal auditing
- Data entry
- Customer service
- Goal oriented
- Time management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 13 staff members.
- Collaborated with a team of seven in monthly committee meetings to develop new ideas and improvements in quality, safety, and production for the shop.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Certification
Certificate in Quality Improvement and Management (Board Infinity, Coursera), focusing on process improvement, quality control, and management principles.
Employee of the month
- Employee of the Month — Recognized for consistently meeting quality standards and improving team efficiency
- Employee of the Month — Selected for attention to detail, strong work ethic, and dependable performance
- Employee of the Month — Awarded for maintaining high inspection accuracy and supporting production goals
Languages
Spanish
Native or Bilingual
Timeline
Quality Auditor
Accelerated Solutions Group
07.2025 - Current
Manufactoring Operator
Accelerated Solutions Group
05.2023 - Current
Team Member
Whataburger
09.2020 - 11.2023
GED -
Texas Education Agency