Arj Fatima
Houston,TX
Summary
Diligent Inside Sales Representative focused on building loyalty and long-term relationships with customers to consistently reach sales targets. Skilled in data analysis, cold calling and process optimization. Familiar with job-related software paired with extensive knowledge of successful sales strategies and techniques.
Overview
8
8
years of professional experience
Work History
Account Manager, Inside Sales
Leadcom Inc
Houston, TX
05.2021 - Current
- Coached team members on how to effectively close deals with clients.
- Collaborated with marketing and development departments for effective sales.
- Used change methodologies to increase sales and led projects for increased productivity.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Supported sales team members to drive growth and development.
- Resolved customer complaints regarding sales and service.
- Monitored employee productivity and motivated team to meet daily goals.
Assistant Account Manager
3 Dots Media
Karachi, Sindh
02.2016 - 03.2024
- Collaborated with colleagues across departments on a regular basis.
- Researched industry trends and competitive pricing structures to ensure accurate quotes are provided to clients on time.
- Responded promptly to emails from customers concerning account status updates or product questions.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Account Development Manager
Four Fox
Karachi, Sindh
04.2018 - 07.2021
- Implemented strategies for increasing customer retention rates.
- Recommended policy changes to improve marketing tactics and strategies.
- Created presentations outlining solutions tailored to specific customer needs.
- Reviewed information and elements regularly on websites and pages for accuracy and functionality.
- Provided technical support to clients regarding their web development needs via phone or email.
- Troubleshot, tested and remedied issues before software deployment.
- Established hosting for each website and completed go-live process by uploading sites to host account.
- Implemented improvements to boost site performance.
Education
Bachelor in Commerce - Account And Management
Karachi University
Pakistan01-2015
Acca - Accounting And Finance
Acca
London02-2013
Skills
- Account Management
- Product Branding
- Account Acquisition
- Sales Development
Timeline
Account Manager, Inside Sales
Leadcom Inc
05.2021 - Current
Account Development Manager
Four Fox
04.2018 - 07.2021
Assistant Account Manager
3 Dots Media
02.2016 - 03.2024
Bachelor in Commerce - Account And Management
Karachi University
Acca - Accounting And Finance
Acca