Summary
Overview
Work History
Education
Timeline
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Arjay Wheeler

Hartford,CT

Summary

Results-oriented Process Assistant with a proven track record of leadership and continuous improvement. Skilled in monitoring performance, identifying issues, and implementing new strategies to optimize results and delegate resources effectively. Engaging leader known for supporting operational excellence with a focus on driving success and achieving organizational goals.

Overview

4
4
years of professional experience

Work History

Process Assistant / Assistant Manager

Amazon
03.2023 - Current
  • Oversee daily operations of Outbound ship dock including managing a team of 25-50 associates within a time-sensitive and demanding environment.
  • Ramp down 35 containers per shift to maximize the utilization of trailers which improved load efficiency, minimal risk for customer promise, and a decrease of 3 trailers per night resulted in a weekly savings of 8000 dollars.
  • Cross train associates in multiple areas to increase work flexibility.
  • Knowledge of processes of the Ship dock which helps with planning for forecast volume in order to maintain cost efficient shift.
  • Proactively identifies potential problems and works to find solutions in order to maximize efficiency and revenue.
  • Ensures all team members are trained properly on safety protocols and how to escalate safety concerns to leadership.
  • Ensured that over 50 new hires were coached on our standard work ethic to maintain high success rate.
  • Simultaneously leading multiple teams of associates to ensure our customer promise.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.

Warehouse Worker

Target Food Distribution Center
09.2024 - Current
  • Work alongside a diverse population of team members and help to create a positive environment with a high morale and energetic attitude.
  • Reliable and flexible, always on task and productive.
  • Proactively escalate issues to management.
  • Follows all safety protocols and reports safety concerns to leadership.
  • Attention to detail in ensuring quality and efficiency.
  • Dedicated to inspecting items for damages to make sure customers get their orders on time.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Process Guide

Amazon
07.2022 - 03.2023
  • Support managers in staffing, reporting time off task issues, and escalating safety concerns.
  • Analyze metrics utilizing Grafana, Foresight, Function Rollup, Flow Sortation Dashboard, Shift Planner.
  • Delegate tasks based on priority while also keeping safety and quality as a primary concern.
  • Developed over 20 new associates on standard work.
  • Lead and coach team of 10-20 associates.
  • Ensure productivity and customer promise by prioritizing low ship sorter recirc.

Learning Ambassador

Amazon
09.2021 - 07.2022
  • Trained new associates how to safely pick while.
  • Educate associates about Pick Error Indicators (PEIs) and how to maintain a rate of 375 Units per hour (UPH) to meet our customer promise.
  • Delegated tasks to employees.

Warehouse Associate

Amazon
12.2020 - 09.2021
  • Consistently exceeded expected goals while prioritizing efficiency and safety.
  • Reliable, attentive, flexible and always on task.
  • Willing and help other departments if necessary.
  • Enthusiastic to learn new skills.

Education

Bachelor of Business Administration - Sports Management

Monroe College
New Rochelle, NY
12.2020

Timeline

Warehouse Worker

Target Food Distribution Center
09.2024 - Current

Process Assistant / Assistant Manager

Amazon
03.2023 - Current

Process Guide

Amazon
07.2022 - 03.2023

Learning Ambassador

Amazon
09.2021 - 07.2022

Warehouse Associate

Amazon
12.2020 - 09.2021

Bachelor of Business Administration - Sports Management

Monroe College

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Arjay Wheeler