Arjenis Santana

Greeted customer and advised on menu availability, prep station, food made to order which include:

salads, pizza, calzone, subs (hot and cold) garlic rolls, sauce and cheese, wings, sticks and other pasta dishes. Responsible for dough preparation and maintaining station stocked. performed POS close out at night and train new hires.

Consistently met high volume demands while maintaining impeccable quality control standards before and after cooking all dishes prepared. Having all hands on deck when needed on other stations.

Utilized strong organizational skills to manage multiple priorities simultaneously under pressure during busy shifts and a demanding Chef.

Greeted customer upon entering the store guided and them to locate desired item/s. While touring the

showroom; inquired on other if any needs, advised on availability and upsell. Once customer was

ready, finalized transaction including arrangements for delivery when necessary. Handled cash transactions efficiently while adhering to company cash handling policies. Built relationships with customers to encourage repeat business.

Provided positive first impressions to welcome existing, new, and potential customers. Organized racks and shelves to maintain store visual appeal, and promote specific merchandise. Prepared merchandise for sales floor by pricing or tagging. Engaged with customers to effectively build rapport and lasting relationships.

Accurately processed POS transactions, credit cards payments, and receipts to customers.

Answered customer questions about sizing, accessories, and merchandise care. Educated clients on current promotional offerings and products using persuasive selling tactics to upsell.