Dedicated professional with strong customer service and team leadership skills. Experienced in training staff and maintaining high standards in fast-paced environments. Ready to enhance operational efficiency and improve customer satisfaction.
Work History
Cook
9 Months
Chlis Bar and Grill | 11.2025 - Current
Prepared and executed diverse menu items in accordance with established recipes.
Trained new staff on food preparation techniques and safety protocols.
Collaborated with team members to ensure timely service during peak hours.
Maintained high standards of cleanliness and organization in kitchen environment.
Retail Worker
1 Year 3 Months
H&M Retail | 07.2024 - 10.2025
Assisted customers in selecting merchandise, enhancing overall shopping experience.
Operated point-of-sale system efficiently, processing transactions accurately.
Maintained store presentation standards through effective merchandising and visual displays.
Provided support during inventory management, ensuring stock levels met demand.
Work Study Student
5 Months
01.2024 - 06.2024
Assisted with daily administrative tasks to streamline operations and improve office efficiency.
Supported team members in executing project deliverables and meeting deadlines effectively.
Volunteer
4 Months
Bank of America | 08.2023 - 12.2023
Researched local community needs to tailor volunteer initiatives effectively.
Assisted in organizing community outreach events to enhance financial literacy.
Collaborated with team members to distribute educational materials on banking services.
Provided support in client interactions, ensuring a welcoming environment.
Manager
2 Years 4 Months
McDonald's | 02.2021 - 06.2023
Supervised daily operations, ensuring compliance with health and safety regulations.
Trained staff on customer service standards and operational procedures.
Streamlined inventory management processes to reduce waste and improve efficiency.
Analyzed sales data to identify trends and inform staffing decisions.
Education
Bachelor of Science - Economics With A Minor in Business
Michigan State University | East Lansing, MI | 05-2027
Dean's List [Fall 2025]
Awarded [Leadership Excellence Award]
Awarded [Peer Mentor Award]
Awarded [Outstanding Undergraduate Researcher]
[Alumni] Scholarship Recipient
Extracurricular Activities: [Economics Club]
Extracurricular Activities: [AASO]
Extracurricular Activities: [Finance Club]
Study Abroad: [Albania], [Economics program]
Research Project: [Activewear Brand Business Plan], [ Developed a comprehensive plan, including market research, branding strategy, pricing, and financial projections for a startup activwear brand]
Skills
Customer service
Food preparation
Cleaning and organization
Food handling
Food preparation
Food safety
Multitasking
Team leadership
Languages
Albanian
Native or Bilingual
Interests
Passionate about following financial markets
reading charts
analyzing investment trends and expanding my knowledge of economics and long term investing.
Timeline
Cook
Chlis Bar and Grill
11.2025 - CurrentRead More
Retail Worker
H&M Retail
07.2024 - 10.2025Read More
Work Study Student
01.2024 - 06.2024Read More
Volunteer
Bank of America
08.2023 - 12.2023Read More
Manager
McDonald's
02.2021 - 06.2023Read More
Michigan State University
Bachelor of Science from Economics With A Minor in Business