ARKAL HERRING
Jacksonville,USA
Summary
Multifaceted and goal oriented professional with an extensive history of experience in customer service, finance, client services, reception, management, auditing, cash handling and clerical administrative functions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Medical Courier
CAPSULE PHARMACY
10.2024 - Current
- Maintaining accurate records of all deliveries and pickups, including dates, times, recipients, and any necessary signatures. Effectively communicating with dispatchers, healthcare professionals, and laboratory staff to coordinate deliveries and address any issues or delays.
- Tailored delivery approaches to accommodate sensitive or urgent medical shipments.
- Enhanced delivery tracking system accuracy, providing real-time updates to healthcare clients.
Center Director
Twinkle Little Starr Academy
01.2016 - 08.2024
- Answered phones and responded to email inquiries. Scheduled and gave tours of facility to interested families. Maintained records and confidentiality of sensitive information.
- Managed financial aspects, including setting program fees.
- Handled billing and invoicing, and processing payroll for staff.
- Ensuring the center complies with all local, state, and federal regulations.
- Maintained a safe and clean facility.
- Analyzed feedback from parents and staff to make informed decisions on program improvements and adjustments.
Financial Teller
Bank of America
01.2009 - 01.2016
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Educated customers on use of banking website and mobile apps..
- Provided quality customer service and effective communication and over the phone
Store Manager
Check 'n Go
03.2013 - 12.2015
- Open and Close store following company safety standards.
- Evaluate and process loan applications.
- Collection calls for past-due accounts.
- Advised borrowers on loan terms, conditions, and repayment options. Addressed customer inquiries and issues, and building relationships with clients.
- Managed staff scheduling, training and coaching.
Education
High school diploma or GED -
Bayshore High School
Bradenton, FL06-1996
ACT
Jacksonville, FL06-2003
Skills
- Cash management
- Team management
- Computer skills
- Clerical experience
- HIPAA compliance
- Communication skills
- EPIC Medical Systems
- Phone etiquette
- Problem-solving
Certification
- CPR Certification
- HIPAA Certification
- BLS Certification
- First Aid Certification
Timeline
Medical Courier
CAPSULE PHARMACY
10.2024 - Current
Center Director
Twinkle Little Starr Academy
01.2016 - 08.2024
Store Manager
Check 'n Go
03.2013 - 12.2015
Financial Teller
Bank of America
01.2009 - 01.2016
High school diploma or GED -
Bayshore High School
ACT