Arkeverius Carter
DeSoto,TX
Summary
Detail-oriented operations and customer service professional with extensive experience in logistics coordination, data entry, inventory management, and customer support. Proven ability to manage high-volume workflows, maintain accurate records, and resolve issues efficiently in fast-paced environments. SAP ERP certified with strong Microsoft Office skills and a track record of improving processes, supporting customers, and collaborating across teams. Seeking a remote role where strong organizational and communication skills can drive operational excellence.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Merchandiser
Frito-Lay
03.2012 - Current
- Maintained product accuracy, inventory levels, and visual standards across multiple retail locations.
- Monitored stock levels and ensured timely replenishment to prevent shortages.
- Identified and resolved merchandising issues, improving store operations and product availability.
- Coordinated with store managers and internal teams to support promotions and product transitions.
- Ensured compliance with company guidelines, planograms, and reporting requirements.
Route Sales Representative
Frito-Lay
06.2016 - 11.2024
- Delivered high-quality customer service while managing multiple client accounts and delivery schedules.
- Maintained accurate inventory records and ensured efficient product flow from warehouse to customer locations.
- Resolved customer concerns promptly, strengthening relationships and customer satisfaction.
- Optimized routes and schedules to improve efficiency and meet daily performance goals.
- Communicated effectively with customers and internal teams to coordinate orders and deliveries.
Data Entry Clerk
Travis L. Glasper Technology Inc
07.2020 - 10.2021
- Entered and verified high volumes of customer and transactional data with strong accuracy.
- Handled inbound emails and chats while prioritizing tasks to meet deadlines.
- Maintained confidentiality of sensitive information and ensured compliance with policies.
- Resolved data discrepancies and supported reporting processes.
- Organized and validated records to ensure reliable database integrity.
Audio Operator / News Content Specialist
WBTV
05.2003 - 03.2012
- Managed live broadcast operations, ensuring smooth production workflows.
- Trained new staff and supported cross-functional collaboration during live events.
- Maintained equipment inventory and coordinated technical setups.
- Communicated effectively with production teams to ensure quality standards.
- Supported time-sensitive operations requiring precision and attention to detail.
Education
Teleproduction Technology Diploma -
York Technical College
Industrial Electricity Training - undefined
Applied Technology Center
Skills
- Data Entry & Data Accuracy
- Order Processing & Sales Support
- Customer Service & Issue Resolution
- Inventory & Logistics Coordination
- Microsoft Office (Excel, Word, Outlook)
- Time Management & Prioritization
- Reporting & Documentation
- Cross-Team Collaboration
- Confidential Data Handling
- Remote Communication Tools (Teams, Zoom, Email)
- Data management systems
- Email and chat support platforms
Certification
SAP ERP Certificate
Timeline
Data Entry Clerk
Travis L. Glasper Technology Inc
07.2020 - 10.2021
Route Sales Representative
Frito-Lay
06.2016 - 11.2024
Merchandiser
Frito-Lay
03.2012 - Current
Audio Operator / News Content Specialist
WBTV
05.2003 - 03.2012
Industrial Electricity Training - undefined
Applied Technology Center
Teleproduction Technology Diploma -
York Technical College