Arland Costello
Jackson National Life
DeWitt,MI
Summary
Supported policyholders with account and contract questions, helped manage customer interactions and resolved issues quickly, Prioritized tasks, worked with team members, and maintained strong organization in fast-paced settings.
Work History
Customer Service Specialist
20 Years 10 MonthsSkills
Helped customers with questions and concerns.
Applied telephone payments
Listened carefully to understand customer needs.
Used sound judgment to resolve routine issues.
Entered information accurately into systems.
Supported phone-based customer interactions.
Used computer systems with ease.
Processed payments with care and accuracy.
Assisted with daily call center tasks.
References
References available upon request.
Name
Customer Service Specialist
Computer
Utilized Multiple Computer systems
Education
High School Diploma
Timeline
Waverly High School
High School Diploma
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