Arleen Arizola
Laredo,TX
Summary
Dedicated and resilient Community Supervision Officer with advanced leadership skills and knowledge of legal system processes. Communicates effectively with others and helps motivate individuals to make positive life changes.
Overview
6
6
years of professional experience
Work History
Community Supervision Officer
Webb County CSCD
Laredo, TX
06.2022 - Current
- Pre-Trial Diversion Caseload (June 2022-October 2022)
- Misdemeanor Caseload (October 2022-January 2023)
- Felony Caseload (January 2023-July 2023)
- SAFPF/ ISF Coordinator (August 2023-Present)
- Monitored defendants' compliance and progress in treatment.
- Completed reports on behalf of court and associated legal entities.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Supervised offenders to reduce risk to community.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Maintained compliance with all legal statutes, policies and procedures.
- Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
- Adhered to legal requirements by performing office and home visits.
- Evaluated people on probation to determine best course of rehabilitation.
- Employed appropriate incentives and sanctions to achieve desired behaviors and outcomes.
- Interpreted legal concepts and issues to complete and close out cases.
- Referred felony and misdemeanor offenders to necessary community resources.
- Researched each case thoroughly to strengthen case outcomes.
- Handled over 100 cases per month.
- Wrote progress reports.
- Conducted investigations into violations and other allegations.
Key Holder
Boot Barn
Laredo, Texas
10.2021 - 12.2021
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Streamlined opening and closing procedures as integral member of store staff.
Team Lead
Rack Room Shoes
03.2017 - 12.2020
- Sales Associate (March 2017-February 2018)
- Team Lead (February 2018-December 2020)
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Developed monthly and daily production output plans to deliver on customer service and financial metrics.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Bachelor of Science - Criminal Justice, Sociology
Texas A&M International University
Laredo, Texas05.2022
High School Diploma -
United South High School
Laredo, Texas06.2018
Skills
- Multitasker
- Bilingual
- Fast Learner
- Team player
- Problem solver
- Dependable
- Trustworthy
- Punctual
- Reliable
- Good communication
- Management Skills
- Defendant Monitoring
- Home Visits
- Urinalysis Testing
- Caseload Management
- Client Supervision
- Case Planning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Community Supervision Officer
Webb County CSCD
06.2022 - Current
Key Holder
Boot Barn
10.2021 - 12.2021
Team Lead
Rack Room Shoes
03.2017 - 12.2020
Bachelor of Science - Criminal Justice, Sociology
Texas A&M International University
High School Diploma -
United South High School