Arleen Charles
Cleburne,TX
Summary
Results-oriented service professional known for strong customer service and order accuracy. Experienced in fast-paced dining and retail environments, contributing to high levels of customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Waitress
Cotton Patch Cafe
Cleburne, TX
05.2023 - 08.2023
- Provided attentive service to customers, ensuring satisfaction and prompt order delivery.
- Managed multiple tables efficiently in a fast-paced dining environment.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Processed payments accurately using point-of-sale systems.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Cashier
Wendys Fast Food
Cleburne, TX
05.2021 - 02.2023
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted customers with menu selections, ensuring satisfaction with service quality.
- Handled cash, credit, and gift card transactions while balancing registers at shift end.
- Welcomed customers and helped determine their needs.
- Collaborated with team members to ensure timely service during peak hours.
Education
Nursing
Southwestern Adventist University
Keene, TX05.2027
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Order accuracy
- Performance improvement
- Cash handling
Languages
Spanish
Native or Bilingual
Timeline
Waitress
Cotton Patch Cafe
05.2023 - 08.2023
Cashier
Wendys Fast Food
05.2021 - 02.2023
Nursing
Southwestern Adventist University