Arleen Hallock
Jacksonville,NC
Summary
Service-oriented professional with over 30 years of experience in restaurant operations. Dependable, quality-focused and well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Collaborative team leader with comprehensive background of equitable supervision.
Overview
22
22
years of professional experience
Work History
Owner/Operator
Eagle Tavern
Syracuse, NY
01.2012 - 07.2021
- Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Banquet Server
Empire Room
Syracuse, NY
03.1997 - 01.2010
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Guided arriving guests to tables, took drink orders and relayed information to bartenders.
- Arranged linens and table settings according to seating plan and event theme.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Provided friendly, courteous service to create memorable moments for guests.
Education
High School Diploma -
West Genesee Senior High School
Camillus, NY06.1982
Skills
- Front of House Management
- Scheduling Staff
- Portion Control
- Supply Ordering and Management
- Menu Pricing and Writing
- Health Code Compliance
- Catering Services
- Policy Development and Enforcement
- Problem Solving
- Reliable and Responsible
- Time Management
- Liquor Law Compliance
- Event Coordination
- POS Terminal Operation
Timeline
Owner/Operator
Eagle Tavern
01.2012 - 07.2021
Banquet Server
Empire Room
03.1997 - 01.2010
High School Diploma -
West Genesee Senior High School
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