Open To Work
Arleen Torres
Utica,NY
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSummary
Results-driven professional with extensive experience in surgical scheduling coordination and healthcare operations. Proficient in managing patient interactions and insurance processing while maintaining compliance with HIPAA regulations. Committed to enhancing workflow efficiency and delivering exceptional patient education.
Work History
Surgical Coordinator
OMNI Surgery Center
Utica, NY
08.2023 - Current
- Coordinated surgical schedules for diverse procedures, ensuring optimal availability of surgeons and anesthesiologists.
- Managed daily scheduling of multiple surgeries, ensuring seamless operations and timely room preparation.
- Acted as liaison among physicians, vendors, insurance companies, patients, and families regarding surgical procedures.
- Educated patients on pre-operative instructions and collected necessary insurance information, facilitating smoother surgical processes.
- Verified patient eligibility for surgeries based on health plan guidelines and coverage limitations.
- Entered data into electronic medical records accurately, adhering to ICD-10 coding standards.
- Scheduled follow-up appointments while maintaining compliance with HIPAA regulations for secure record management.
- Organized surgical supplies and instruments, streamlining workflow and reducing delays in the operating room.
Pharmacy Technician
Rite-Aid Pharmacy
New Hartford, New York
06.2020 - 08.2023
- Processed prescriptions efficiently, ensuring accuracy and compliance with regulations.
- Assisted pharmacists in medication preparation and labeling to ensure accurate dispensing.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Delivered customer service by addressing inquiries and resolving issues to enhance patient satisfaction.
- Maintained cleanliness and organization of pharmacy work areas for safety compliance.
- Operated pharmacy software to manage patient information and prescription records.
- Checked expiration dates on medications to ensure compliance with safety standards.
- Maintained cleanliness and organization of the pharmacy work area for safety compliance.
Lead Pharmacy Technician
Walmart Pharmacy
Levittown, Pennsylvania
06.2010 - 06.2020
- Supervised daily pharmacy operations, improving workflow and service delivery.
- Reviewed prescriptions for accuracy, ensuring compliance with regulations.
- Trained and mentored junior pharmacy technicians, fostering adherence to industry best practices.
- Assisted pharmacists with patient consultations and addressed medication inquiries.
- Implemented safety protocols for proper handling of pharmaceuticals.
- Managed inventory levels and coordinated medication restocking to prevent shortages.
- Maintained cleanliness and organization of pharmacy workspace to support efficiency.
Education
Associate of Science - Health Information Technology
08-2026
Skills
- Surgical scheduling coordination
- EMR management
- Surgical supply management
- Insurance processing
- Surgical billing management
- Regulatory compliance
- Healthcare administration
- Healthcare operations management
- Medical terminology expertise
- Data entry
- HIPAA compliance
- Patient education coordination
- Effective communication skills
Certification
- BLS
Languages
Spanish
Native/ Bilingual
Timeline
Surgical Coordinator - OMNI Surgery Center
08.2023 - Current
Pharmacy Technician - Rite-Aid Pharmacy
06.2020 - 08.2023
Lead Pharmacy Technician - Walmart Pharmacy
06.2010 - 06.2020
Mohawk Valley Community College - Associate of Science, Health Information Technology