Open To Work
SARENA Y. BURNS
Denver,CO
Summary
Surgical Coordinator specializing in high-volume scheduling and operational streamlining within surgical environments. Expertise in coordinating OR block time and facilitating insurance processes while enhancing patient satisfaction and operational efficiency. Strong communicator dedicated to fostering a calm, professional atmosphere during patient interactions.
Overview
17
17
years of professional experience
Work History
Surgical Coordinator
AOO ENT Specialists of the Rockies
Denver, CO
12.2024 - Current
- Schedule surgeries at AdventHealth Castle Rock, AdventHealth Porter, HCA facilities, Sky Ridge Hospital, and Rocky Mountain Surgery Center.
- Secured OR block time and coordinated surgical assists to optimize scheduling.
- Schedule post-operative appointments and confirm surgery dates with patients.
- Ordered surgical equipment and coordinated cochlear implant procurement to ensure timely availability.
- Complete insurance authorization, billing, and coding for surgeries and procedures.
- Assist patients with pre-op clearance appointments with PCPs and specialists.
- Process referrals, send post-operative prescription orders, and prepare surgical/booking packets.
- Maintained accurate EMR documentation while managing high-volume calls and team communications for efficient workflow.
Med Tech Manager / QMAP
MorningStar Applewood
Lakewood, CO
05.2023 - 12.2024
- Managed medication orders efficiently within pharmacy systems. and time-sensitive pharmacy requests.
- Maintained accurate patient records and documentation in EMR systems to support quality patient care.
- Collaborated with healthcare teams to uphold patient care standards, enhancing overall care quality.
- Operated and maintained medical equipment for accurate diagnostics.
- Supported administrative workflows by streamlining incident reporting and wellness documentation processes.
- Engaged with residents, families, and teams to provide updates. with residents, families, and internal teams.
PACU CNA
Centura Health
Littleton, CO
03.2022 - 05.2023
- Promoted patient comfort and readiness in fast-paced surgical environment to ensure optimal procedural outcomes.
- Facilitated pre- and post-operative workflows across GI, IR, and ECT procedural areas to enhance patient care.
- Documented unit activities and coordinated scheduling communication to streamline operations.
Surgical Center Patient Coordinator
Gastroenterology Associates of Colorado Springs
Colorado Springs, CO
03.2022 - 01.2023
- Managed patient scheduling requests via phone and email, ensuring timely responses and accurate information.
- Confirmed appointments, clarified instructions, and effectively managed cancellations/rescheduling to enhance patient experience.
- Coordinated scheduling of medical procedures and pre-op screenings to optimize patient flow.
- Updated EMR records and documented patient interactions accurately.
Certified Nurse Assistant (CNA)
S.O.S. Healthcare Staffing
Aurora, CO
04.2017 - 03.2022
- Provided patient care in diverse clinical settings, ensuring accurate documentation for continuity of care.
- Supported diagnostics through specimen collection and thorough patient information tracking to enhance care delivery.
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
Certified Nurse Assistant (CNA)
Heartfelt Care at Home
Colorado Springs, CO
04.2014 - 04.2019
- Documented daily care activities and communicated client status changes to enhance care coordination.
- Delivered compassionate support while maintaining accurate records to ensure continuity of care.
- Provided compassionate patient care in diverse healthcare settings.
- Assisted with daily living activities and personal hygiene for patients.
- Monitored vital signs and reported changes to nursing staff promptly.
Direct Support Professional / QMAP
Karcher Foster Services
North Branch, MN
01.2010 - 04.2014
- Provided personalized support to individuals with traumatic brain injuries by implementing and monitoring structured care plans.
- Ensured compliance and continuity of care through meticulous documentation and active collaboration with interdisciplinary teams.
- Assisted individuals with daily living activities and personal care needs.
- Implemented individualized support plans to enhance client well-being.
- Monitored and documented client progress and behavior changes consistently.
Education
General Studies (Nursing Emphasis)
Arapahoe Community College
09-2026
CNA Certification -
Nursing & Therapy Services of Colorado
01-2015
Massage Therapy Studies -
Intellitec Medical Institute
01-2010
GED -
01-2009
Skills
- Surgical Scheduling & OR Block Time Management
- Cochlear Implant Coordination & Surgical Equipment Ordering
- Referral Management & Pre-Op Clearance Coordination
- Appointment Coordination & Post-Op Scheduling
- Insurance Authorization, Billing & Coding
- EMR Systems & Accurate Data Entry
- Data entry efficiency
- Scheduling expertise
- Multi-Tasking & Deadline Management
- Patient Communication (Phone, Email, In-Person)
- Medical terminology proficiency
- Microsoft Office Suite (Word, Excel, PowerPoint)
- HIPAA Compliance & Confidential Documentation
Work Preference
Job Search Status
Open to workLocation Preference
RemoteHybridOpen to relocation: Yes
Timeline
Surgical Coordinator
AOO ENT Specialists of the Rockies
12.2024 - Current
Med Tech Manager / QMAP
MorningStar Applewood
05.2023 - 12.2024
PACU CNA
Centura Health
03.2022 - 05.2023
Surgical Center Patient Coordinator
Gastroenterology Associates of Colorado Springs
03.2022 - 01.2023
Certified Nurse Assistant (CNA)
S.O.S. Healthcare Staffing
04.2017 - 03.2022
Certified Nurse Assistant (CNA)
Heartfelt Care at Home
04.2014 - 04.2019
Direct Support Professional / QMAP
Karcher Foster Services
01.2010 - 04.2014
General Studies (Nursing Emphasis)
Arapahoe Community College
CNA Certification -
Nursing & Therapy Services of Colorado
Massage Therapy Studies -
Intellitec Medical Institute