Dedicated professional with a proven track record in customer service and cash handling, honed across roles at Xwings and Chipotle. Excels in time management and fostering customer loyalty through exceptional assistance and empathy. Achieved notable accuracy in transactions, enhancing operational efficiency and customer satisfaction. Skilled in cleaning and sanitizing, ensuring pristine work environments.
Hi, I’m
Arleht Tapia-hernandez
Atlanta Ga,GA
Summary
Overview
8
years of professional experience
Work History
Xwings
Cashier
04.2022 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Loca Beauty Supply
Cashier
04.2023 - 11.2024
Job overview
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Learned duties for various positions and provided backup at key times.
Target
Stocker
02.2023 - 05.2024
Job overview
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
El Huarache
Cashier
08.2023 - 11.2023
Job overview
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Maria’s Cleaning
Cleaner
02.2017 - 10.2020
Job overview
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Chipotle
Line Backer /cashier
04.2020 - 08.2020
Job overview
- Processed customer transactions efficiently, maintaining accuracy in cash handling.
- Improved customer satisfaction by assisting with product questions and concerns.
- Managed cash register operations to ensure smooth and accurate transaction flow.
- Enhanced store operations, restocking shelves and organizing products for visual appeal.
Education
Meadowcreek High SchoolGwinnett
High School Diploma
05.2020
University Overview
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
Accomplishments
Accomplishments
- Trained and mentored number employees.
- Promoted to Job Title after only timeframe for exceptional performance.
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Cashier
El Huarache
08.2023 - 11.2023
Cashier
Loca Beauty Supply
04.2023 - 11.2024
Stocker
Target
02.2023 - 05.2024
Cashier
Xwings
04.2022 - Current
Line Backer /cashier
Chipotle
04.2020 - 08.2020
Cleaner
Maria’s Cleaning
02.2017 - 10.2020
Meadowcreek High School
High School Diploma
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