Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Arleicia Ivy

Northport,AL

Summary

I am a Flexible hard worker who's open to learning new skilss and contribute to team success. A great team player. i am a Positive
Enthusiastic person with extensive knowledge of customer service and providing various services to meet customer needs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

CNA

Aspire Rehab
04.2025 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Authorization Representative

Board Path
11.2023 - 05.2025
  • Maintained up-to-date knowledge of insurance policies and procedures to effectively communicate requirements to patients.
  • Ensured compliance with HIPAA regulations by maintaining strict confidentiality in handling sensitive patient information.
  • Processed new medication and refill requests for authorization.
  • Provided exceptional customer service, addressing inquiries from both patients and healthcare providers promptly and professionally.
  • Verified eligibility and compliance with authorization requirements for service providers.

Security Officer

Dynamic
05.2019 - 10.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Checked and verified photo identification prior to granting facility access.

Cashier

Walmart
11.2016 - 03.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Central High School
Tuscaloosa, AL
05-2016

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Customer service
  • Work ethic and integrity

Certification

  • CNA - Certified Nurse Assistant

Timeline

CNA

Aspire Rehab
04.2025 - Current

Authorization Representative

Board Path
11.2023 - 05.2025

Security Officer

Dynamic
05.2019 - 10.2023

Cashier

Walmart
11.2016 - 03.2019

Central High School

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