Arlen Llago
Houston,TX
Summary
Knowledgeable student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Mi Bodeguita Cubana
11.2023 - 05.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Production Line Assembler
Bayport Laboratories
06.2023 - 08.2023
- Recorded data regarded output, downtime, and other production metrics
- Ensure that all safeties metrics were followed
- Collaborated with other team member to ensure efficient workflow processes
- Followed detailed instructions from supervisor to completed assigned tasks
- Verified accuracy of parts prior to assembly operators
- Reported any irregularities or malfunctions with machines immediately
- Assembled components using hand tools and power tools
Education
High School diploma -
Cy-Fair High School
Cypress, TX06.2025
Marketing certificate -
Cy-Fair High School
Cypress, TX05.2024
Skills
- Stress tolerance
- Spanish communication skills
- English communication skills
- Community involvement
- Peer collaboration
- Analytical skills
- Activity planning
- Discipline
- Results focused
- Verbal and written communication
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Merchandise Restocking
Additional Information
Love volunteering and helping the community around me, enjoys helping others
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Cashier
Mi Bodeguita Cubana
11.2023 - 05.2024
Production Line Assembler
Bayport Laboratories
06.2023 - 08.2023
High School diploma -
Cy-Fair High School
Marketing certificate -
Cy-Fair High School
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