Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
Work History
Manager of Operations
Sunglass Hut
Las Vegas, NV
04.2013 - Current
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Identified and resolved unauthorized, unsafe or ineffective practices.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Sales Representative
Hurley
Las Vegas, NV
01.2012 - 04.2013
Increased sales by offering advice on purchases and promoting additional products.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Sales Representative
Clarks
Las Vegas, NV
07.2011 - 01.2012
Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Developed and delivered engaging sales presentations to convey product benefits.
Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.