Arlene Angeles
Medical Biller / Collector
Barrow,AK
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Medical Biller
Arctic Slope Native Association
09.2021 - Current
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Resolved discrepancies in accounts receivable reports, contributing to improved cash flow management.
- Generated monthly billing and posting reports for management review.
- Filed and updated patient information and medical records.
- Delivered timely and accurate charge submissions.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Verified insurance of patients to determine eligibility.
Scanning Specialist
Arctic Slope Native Association
08.2020 - 09.2021
- Evaluated customer needs and feedback to drive product and service improvements.
- Developed and implemented systems to track customer feedback and satisfaction.
- Increased sales revenue with targeted marketing campaigns and strategic product positioning.
- Created and managed project plans, timelines and budgets.
Patient Care Technician
Arctic Slope Native Association
05.2020 - 08.2020
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Grocery Stocker
Stuaqpak
01.2021 - 04.2023
- Greeted store customers and discussed needs.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Grocery Store Cashier
Stuaqpak
05.2020 - 12.2020
- Pleasantly greeted customers and provided prompt and courteous service.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Handled returns or exchanges promptly; resolving issues according to store policy while maintaining professionalism.
- Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
Front End Supervisor
Stuaqpak
03.2020 - 04.2020
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.
Banking Associate
RCBC
08.2010 - 02.2020
- Handled various accounting transactions.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Referred customers to other banking departments for specialized services.
- Calculated fees due, interest and change for customer transactions.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Education
Bachelor of Science - Business Administration
San Sebastian College - Recoletos De Cavite
Cavite, Philippines 05.2001 -
Skills
Teamwork and Collaboration
Time Management
Reliability
Problem-solving abilities
Analytical Skills
Customer Service
Attention to Detail
Patient account analysis
Adaptability and Flexibility
Multitasking and Organization
Timeline
Medical Biller
Arctic Slope Native Association
09.2021 - Current
Grocery Stocker
Stuaqpak
01.2021 - 04.2023
Scanning Specialist
Arctic Slope Native Association
08.2020 - 09.2021
Patient Care Technician
Arctic Slope Native Association
05.2020 - 08.2020
Grocery Store Cashier
Stuaqpak
05.2020 - 12.2020
Front End Supervisor
Stuaqpak
03.2020 - 04.2020
Banking Associate
RCBC
08.2010 - 02.2020
Bachelor of Science - Business Administration
San Sebastian College - Recoletos De Cavite
05.2001 -
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