Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Arlene Beraza

Edinburg,TX

Summary

Proven Sales Representative with a track record of enhancing client satisfaction and expanding customer bases at ASA Communications. Skilled in customer relationship building and sales strategy development, I've successfully increased sales revenue through innovative strategies. Fluent in two languages, I excel in interpersonal communication and negotiation, ensuring repeat business and financial accuracy.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Representative

ASA Comminications
07.2022 - 02.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Sales Associate

Five Below
02.2022 - 07.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma -

Donna High School
Donna, TX
06.2023

Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Sales closing
  • Sales strategy development
  • Upselling and Cross Selling
  • Negotiation Tactics
  • Creative Thinking
  • Honest and Dependable
  • Reliable and Responsible
  • Bilingual fluency

Certification

  • Certified Medical Assistant
  • Fluent in Spanish
  • Fluent in English

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Representative

ASA Comminications
07.2022 - 02.2023

Sales Associate

Five Below
02.2022 - 07.2022

High School Diploma -

Donna High School

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Arlene Beraza