Arlene Bray
Spokane Valley,WA
Summary
Detail-oriented Loan Specialist with expertise in processing consumer loan applications and ensuring accuracy in credit documentation. Facilitated informed decision-making by preparing compliant loan agreements and explaining terms to borrowers. Collaborated with underwriting teams to uphold lending guidelines and managed customer follow-up for payment plans, enhancing operational efficiency.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Sr loan specialist
One Main Finanical
Spokane Valley, WA
10.2017 - Current
- Processed consumer loan applications for OneMain Financial branch customers.
- Reviewed credit reports, income documents, and loan files for accuracy.
- Explained loan terms, payments, and disclosures to borrowers.
- Prepared loan agreements and maintained compliant documentation.
- Supported underwriting decisions using OneMain Financial lending guidelines.
- Resolved borrower questions with clear, professional communication.
- Coordinated branch workflow with sales, service, and collections teams.
- Negotiated terms and conditions of loans with customers.
- Maintained accurate records of all loan transactions.
Education
Rogers High School
Spokane, WASkills
- Loan underwriting
- Credit analysis
- Consumer lending
- Loan processing
- Loan documentation management
- Loan closing
- Loan monitoring
- Loan referrals
- Collection management
- Payment processing
- Collateral evaluation
- Attention to detail
- Problem solving
- Conflict resolution
- Team collaboration
Certification
- Life insurance license. Notary license.
Timeline
Sr loan specialist
One Main Finanical
10.2017 - Current
Rogers High School