Arlene Lucas
Nashville,TN
Summary
Dedicated Medical Assistant with experience at Meharry Medical Group, skilled in HIPAA compliance and patient scheduling. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Adept at managing medical records and assisting in procedures, ensuring a safe and efficient clinical environment. Committed to delivering quality healthcare.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
18
18
years of professional experience
Work History
Medical Assistant Certified and Registered
Meharry Medical Group
01.2007 - 05.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
Star Staffing Agency CLOSED
09.2004 - 01.2007
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
Education
Associate of Applied Science - MEDICAL ASSISTING AND LIMITED X-RAY
HIGH TECH INSTITUTE CLOSED
Nashville, TN05-2001
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology
- Medical terminology knowledge
- EMR / EHR
- Vital signs monitoring
- Procedure assistance
- Reliable team player
- Compassionate
- Medical procedures
- Professionalism and ethics
- Insurance verification
- Laboratory specimen collection
- Maintaining confidentiality
Timeline
Medical Assistant Certified and Registered
Meharry Medical Group
01.2007 - 05.2022
Medical Assistant
Star Staffing Agency CLOSED
09.2004 - 01.2007
Associate of Applied Science - MEDICAL ASSISTING AND LIMITED X-RAY
HIGH TECH INSTITUTE CLOSED