Arlene Nieto
1127 Monroe St,New Mexico
Summary
Proven waitress with a track record of maintaining composure in high-pressure environments, notably at El Camaron Pelao. Skilled in customer service and POS system operations, I excel in team collaboration and stress management. Demonstrated ability to increase sales through effective upselling, underscoring my strong multitasking abilities and commitment to excellence.
Overview
3
3
years of professional experience
Work History
Waitress
El Camaron Pelao
08.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
Waitress
Mi Casa Cafe
11.2021 - 05.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
High School Diploma -
Gadsden High School
6301 NM-28, Anthony, NM 8802105-2022
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Payment processing
- Point of sale (POS) system operations
- Stress management
- Reliability and punctuality
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Professional Working
English
Professional Working
Interests
- I enjoy helping others and giving back to the community
- Music
- Road Trips
- Dance
- Baking
- Volunteering
- Getting involved in local advocacy groups to promote positive change in the community
- Fashion and Style
Timeline
Waitress
El Camaron Pelao
08.2023 - Current
Waitress
Mi Casa Cafe
11.2021 - 05.2023
High School Diploma -
Gadsden High School
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