ARLENE RUSAK
Fords,NJ
Summary
Detail-oriented and highly organized professional with extensive experience in procurement, logistics coordination, and office management. Proven track record of managing high-volume operations in fast-paced environments while maintaining strict adherence to policy and state regulations. Expert in vendor negotiations, staff supervision, and delivering exceptional customer service.
Overview
20
20
years of professional experience
Work History
Program Assistant – Buyer
New Jersey City University
Jersey City, NJ
05.2014 - 06.2026
- Solicited quotes for products and services, negotiating pricing to ensure value for the department.
- Managed end-to-end purchase order process for approved requisitions, ensuring compliance with university policy and New Jersey state purchasing laws.
- Facilitated timely delivery of goods and services through proactive follow-up on open orders.
- Serve as a subject matter expert for end-users with respect to Peoplesoft transactions and Procurement Services policies.
- Oversee staff travel arrangements and PCard transaction reconciliation.
Relocation Consultant
Victory Worldwide
Somerset, NJ
09.2012 - 09.2013
- Coordinated residential and corporate relocations, conducting home surveys and scheduling moves to ensure seamless transitions.
- Generated precise quotes for relocation services and performed post-move satisfaction audits to enhance client experience.
- Managed internal procurement of office supplies and furniture, optimizing resource allocation for operational needs.
Transportation Needs Specialist
Budd Van Lines
Somerset, NJ
04.2006 - 09.2012
- Coordinated national account moves and processed third-party service purchase orders to ensure seamless transitions.
- Managed customer estimates and scheduling while maintaining comprehensive file records for efficient operations.
- Administered background check protocols for prospective employees to enhance hiring standards.
Education
Cittone Institute
John Jay High School
Skills
Procurement & Operations
- Strategic Sourcing: Expert at soliciting quotes for products and services while negotiating best pricing
- Lifecycle Purchase Order Processing: Managing the full flow of approved requisitions from initial review to final delivery
- Regulatory Compliance: Ensuring all procurement activities strictly adhere to state laws and university policies
Customer Service
- Customer Satisfaction Assurance: Dedicated to resolving escalated customer issues and conducting post-service satisfaction audits
- Conflict Resolution: Skilled at quickly and efficiently answering complex inquiries and managing vendor disputes
Adaptive & Communication Skills
- Dynamic Problem Solving: Ability to multitask and maintain accuracy within fast-paced, high-volume environments
- Adaptive Communication: Excellent written and verbal communication skills used to liaise between end-users, faculty, and third-party contractors
Timeline
Program Assistant – Buyer
New Jersey City University
05.2014 - 06.2026
Relocation Consultant
Victory Worldwide
09.2012 - 09.2013
Transportation Needs Specialist
Budd Van Lines
04.2006 - 09.2012
Cittone Institute
John Jay High School