Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arlene Russell

Charlotte,NC

Summary

Proven in delivering exceptional patient care and laboratory support, as demonstrated at Saint Luke's Hospital, excelled in venipuncture and multitasking. A collaborative team player, background includes successfully managing over 700 patient files annually and mastering laboratory procedures, showcasing recruitment knowledge and customer service prowess. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. Highly skilled phlebotomist with 20+ years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.

Overview

24
24
years of professional experience

Work History

Phlebotomist

Mind Lance
11.2022 - Current
  • Greet patients
  • Collect patients personal information
  • Draw and prepare blood for laboratory tests
  • Fill out requisition forms
  • Correspond with labs regarding specimen collections
  • Draw blood from all age groups
  • Travel to different clinics and, or hospitals

Maintained accurate records of client interactions, appointments, and outcomes within the agency''s database system.

  • Utilized centrifuge
  • Sanitized all work areas

Certified Nursing Assistant

Home Instead
12.2015 - 06.2023
  • Companionship
  • Medication and appointment reminders
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Phlebotomist

Continual Health Tutorial School
01.2021 - 11.2022

Self-motivated, with a strong sense of personal responsibility.

  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Success full blood draws and finger sticks of 100 patients
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Practiced blood draws, and finger sticks

Certified Nursing Assistant

First Light
11.2018 - 10.2021
  • Companionship
  • Check clients vital signs and weight
  • Medication and appointment reminders
  • Provide assistance with grooming, dressing bathing
  • Ensured patient safety in home environment
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Medical Assistant / Phlebotomist

Forum Medical Group
06.2013 - 11.2014
  • Interview and documented patient history
  • Obtained client medical history, medication information, symptoms, and allergies
  • Scheduled patients appointments and accumulated payments
  • Prepared blood for laboratory tests
  • Performed health screening for job fairs
  • Completed administrative and clerical duties when necessary

Medical Assistant Externship

Rapid MD Urgent Care
03.2012 - 06.2012
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Execute front desk duties including answering a multi-line phone call center
  • Schedule and confirm patients appointment
  • Conducted vital signs, phlebotomy duties and EKG
  • Assisted physicians with minor office surgery

Medical Assistant/Phlebotomist

Saint Luke's Hospital Department Of Psychology
12.2003 - 07.2011



  • Record a vital signs and perform laboratory techniques including phlebotomy and urinalysis
  • Packed and sent out laboratory specimens
  • Filled out requisition forms such as Quest and Labcorp
  • Perform EKG S answered phones and schedule appointments
  • Order all medical supplies including gloves biohazards syringes and test tubes
  • Assisted with gynecological examination
  • Administered tuberculosis skin tests and read test results
  • Administered annual flu shots
  • Instructed patients for a fecal occult blood test
  • Perform fasting blood glucose test
  • Utilize centrifuge

Medical Assistant/Phlebotomist

Tuttle Agency
12.2000 - 07.2003
  • Performed EKG's, assisted doctors with GYN patients entered patient information, and test results into computer database.
  • Completed Urinalysis tests and phlebotomy assignments
  • Maintained and updated files on approximately 700 patients receiving healthcare each year
  • administered annual flu shots and vaccines
  • Instructed patients on 24 hour urine specimen collection
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Education

No Degree - Certified Nurse Assistant

American Academy of Healthcare
Charlotte, NC
06.2014

No Degree -

New York School For Medical And Dental Assistants
Queens, NY
09.1995

High School Diploma -

Certification in Phlebotomy
Sarasota, FL Technical Institute
06.1986

High School Diploma -

Midwood High School
Brooklyn, NY
05.1976

Skills

  • Multitask
  • Team player
  • Recruitment knowledge
  • Laboratory Experience
  • Venipuncture
  • Customer service
  • Microsoft word

Timeline

Phlebotomist

Mind Lance
11.2022 - Current

Phlebotomist

Continual Health Tutorial School
01.2021 - 11.2022

Certified Nursing Assistant

First Light
11.2018 - 10.2021

Certified Nursing Assistant

Home Instead
12.2015 - 06.2023

Medical Assistant / Phlebotomist

Forum Medical Group
06.2013 - 11.2014

Medical Assistant Externship

Rapid MD Urgent Care
03.2012 - 06.2012

Medical Assistant/Phlebotomist

Saint Luke's Hospital Department Of Psychology
12.2003 - 07.2011

Medical Assistant/Phlebotomist

Tuttle Agency
12.2000 - 07.2003

No Degree - Certified Nurse Assistant

American Academy of Healthcare

No Degree -

New York School For Medical And Dental Assistants

High School Diploma -

Certification in Phlebotomy

High School Diploma -

Midwood High School
Arlene Russell