Highly-cslireved employee with desire to take on new challenges. Strong tsedh stile, adaptability and exceptional interpersonal skills. Adopt at working effecively maitperitvsed and quickly mastering new skills. Hardecoking employes with customer service, muittteaking and time management at stires. Devoted to giving every customer a peptive and memorable experience. Consalited Job seeker with a history of meeting company needs with consistent and organized practices. Stifed in working under pceuture and adapting to new situation and challenges to best enhance the organizational brand. Hardecoking and reliable with strong ability in Ofering. Highly organced, proactive and punctual with team-oriented trendinly.
• Greeted customers warmly and made them feel welcome.
• Answered incoming calls, redirected callers to the appropriate personnel
or department and took messages as needed.
• Assisted with scheduling appointments for clients and visitors.
• Maintained an organized reception area and ensured that all guests were attended to promptly.
• Managed incoming and outgoing mail, courier services, faxes and other correspondence.
• Performed data entry into computer systems to maintain accurate records of customer information.
• Provided administrative support such as filing documents, photocopying and scanning materials.
• Assisted with preparing reports, presentations and other documents as requested by management staff.
• Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
• Verified identity documents for new customers before opening accounts
in accordance with company policies.
• Coordinated travel arrangements for employees and visitors when
required.
• Tracked office supplies inventory levels, placed orders for replenishment
as needed and monitored deliveries u pon arrival.
• Provided excelente customer service by responding quickly to inquiries phone or email in a professional manner.
• Received incoming calls and coordinated with staff to fulfill customer
requests.
• Greeted visitors to provide information and direct to appropriate
personnel.
• Scheduled appointments and maintained and updated appointment
calendars.
• Monitored reception area to provide consistently safe, hazard-free
environment for customers.
• Coordinated pick-up and delivery of express mail services.
Phlebotomy Certification
Medical Assistant License
Basic Life Support (BLS) Provider
VOLUNTEER EXPERIENCE
Phlebotomy Event Volunteer — Community Health Events
Participated as a volunteer phlebotomist in community health fairs and mobile blood drive events.
Performed venipuncture procedures accurately and safely in compliance with infection control and safety standards.
Assisted healthcare staff with patient intake, registration, and post-draw care to ensure patient comfort and safety.