Arlenys Peralta
Tampa,United States
Summary
Driven Pharmacy Technician with 3 years of experience and success in working within fast-paced retail and clinical pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
5
5
years of professional experience
Work History
Certified Pharmacy Technician, Oncology
Moffitt Cancer Center
Tampa, United States
02.2023 - Current
- Maintained a safe pharmacy environment by adhering to infection control procedures and proper handling of hazardous materials
- Contributed to a positive working environment by effectively communicating with team members and providing support as needed
- Enhanced efficiency in medication management by maintaining accurate records of medication inventories and patient profiles
- Strengthened patient relationships by providing compassionate customer service and addressing concerns with empathy and professionalism
- Supported clinical research efforts by assisting in the preparation of study medications according to protocol guidelines, ensuring accurate data collection for trials
- Exceeded quality assurance standards by consistently adhering to proper procedures for medication preparation, storage, and disposal
- Facilitated smooth operations during busy periods by multitasking effectively between various responsibilities such as medication compounding, inventory management, and customer service tasks
- Fostered a culture of continuous improvement within the pharmacy department by actively participating in staff meetings and contributing valuable feedback on operational processes.
Pharmacy Technician
Wal-Mart Pharmacy
Tampa, United States
09.2021 - 06.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
- Counted and labeled prescriptions with correct item and quantity
- Stocked, labeled and inventoried medication to keep accurate records
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues
- Collected co-payments or full payments from customers
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Reviewed and verified customer information and insurance provider information
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients
- Reached and exceeded expanded immunization goals
- Implemented vaccine awareness campaign that increased immunization-based revenue and enhanced community health education
- Worked 4 wellness day events for blood pressure, glucose and pulse checks as well sought for vaccine/ immunization awareness
- Resolved non-routine issues like third party billing, computer system and customer service issues
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Publix Cashier
Publix Grocery Store
Tampa, United States
11.2020 - 04.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Worked closely with shift manager to solve problems and handle customer concerns
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Greeted over 70 guests per day
- Mentored new team members on POS system operation, customer service strategies, and sales goals
- Monitored self-checkout systems and provided assistance or intervention when required
- Maintained current knowledge of store promotions and highlighted sales to customers.
Chick-fil-a Team Member
Chick-fil-A
Tampa, United States
04.2019 - 05.2020
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Trained new team members by relaying information on company procedures and safety requirements
- Maintained a productive, efficient approach to all tasks
- Worked different stations to provide optimal coverage and meet production goals
- Sought out ways to go above and beyond job requirements
- Contributed to team success by completing jobs quickly and accurately
- Developed strong cooperative relationships with coworkers and managers
- Followed all company standards, including food quality and sanitation procedures
- Achieved 158% of target sales.
Education
Bachelor of Science Biological And Physical Sciences -
University of South Florida
Tampa, FL05.2025
Skills
- Patient Education
- Pharmaceutical Sales and Services
- Quality Assurance and Control
- Manual and Automated Medication Dispensing
- Equipment cleaning and maintenance
- Quality patient care
- Certified in Spanish for consultation
- Confidentiality and HIPPA
Languages
Spanish
Native or Bilingual
Timeline
Certified Pharmacy Technician, Oncology
Moffitt Cancer Center
02.2023 - Current
Pharmacy Technician
Wal-Mart Pharmacy
09.2021 - 06.2024
Publix Cashier
Publix Grocery Store
11.2020 - 04.2021
Chick-fil-a Team Member
Chick-fil-A
04.2019 - 05.2020
Bachelor of Science Biological And Physical Sciences -
University of South Florida