Arles Reyes
San Antonio,TX
Summary
A hardworking employee with customer service, multitasking, and time management abilities. I am devoted to giving every customer a positive and memorable experience. High-energy skilled at welcoming guests, maintaining entrances, and balancing server loads to optimize operations. Collaborative, hardworking, and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
28
28
years of professional experience
Work History
Server and Cook Line
Mexican Restaurants
San Antonio, TX
07.2022 - Current
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Greeted guests and provided menus.
Account Analyst
La Colonia - Supermarkets
Nicaragua, Managua
03.1996 - 04.2022
- Performed monthly reconciliations of balance sheet accounts, such as cash, accounts receivable, inventory, and fixed assets.
- Assisted with external audits by gathering relevant information from internal records.
- Identified areas for improvement in existing systems and processes related to finance and accounting operations.
- Generated periodic financial statements including income statements, balance sheets, cash flow statements, and other supporting documents.
- Monitored daily cash flow activities to ensure sufficient funds are available for operations.
- Prepared accurate journal entries and posted them into the general ledger system timely.
- Reconciled intercompany accounts across multiple entities worldwide every month.
- Managed day-to-day accounting tasks such as processing invoices and payments accurately and timely.
- Compiled data from different sources into meaningful formats such as tables, graphs, or charts.
- Analyzed data from various sources to detect discrepancies in the general ledger.
- Maintained accurate accounts for cash, fixed assets and other transactions.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
- Posted financial data in Excel spreadsheets and managed inventory.
- Collaborated with external partners to complete audits.
- Conducted research to support accounting activities including account reconciliation, month-end closing processes and audit requests.
Education
Bachelor of Accountancy - Accounting And Finance
UNAN - Universidad Autonoma De Nicaragua
Nicaragua03-2006
Skills
- Food Inspection
- Order Management
- Food Running
- Supply Restocking
- Table Setting
- Exceptional Customer Service
- Guest Engagement
- Safe Food Handling
- Data Interpretation
- Advanced Excel
- Accounting Records Analysis
- Accruals and Provisions
- Reporting and Documentation
- Journal Entries
- Accounts Payable
- Financial Statements
- Accounting Processes
- Financial Management
- Account Reconciliation
- Accounting Software Systems
Languages
English
Limited
Spanish
Professional
Timeline
Server and Cook Line
Mexican Restaurants
07.2022 - Current
Account Analyst
La Colonia - Supermarkets
03.1996 - 04.2022
Bachelor of Accountancy - Accounting And Finance
UNAN - Universidad Autonoma De Nicaragua
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