Arlet Arroyo
Angleton,TX
Summary
Dynamic professional with a proven track record in customer engagement and workplace safety, honed across roles at Buc-ee's, Apartment Services, and Walmart. Excelled in team leadership and stockroom maintenance, enhancing operational efficiency and customer satisfaction. Skilled in safe food handling and fostering a collaborative work environment, consistently achieving high service standards.
Experienced with food preparation, customer service, and maintaining cleanliness. Utilizes effective communication to ensure customer satisfaction and team coordination. Knowledge of safe food handling practices and inventory management.
Overview
3
3
years of professional experience
Work History
Deli Associate
Buc-ee's
04.2023 - 10.2024
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
- Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
- Accurately operated cash register to process customer payments.
Office Worker
Apartment Services
09.2022 - 02.2023
- Executed record filing system to improve document organization and management.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Assisted in training new hires on company policies and procedures – fostering a more knowledgeable workforce capable of handling various tasks independently.
Waitress/Restaurant Hostess
Cheddars Stratch Kitchen
03.2022 - 09.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Overnight Stocker
Walmart
10.2021 - 02.2022
- Kept work areas neat, clean and free from debris.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked designated items on shelves, end caps and displays.
Education
High School Diploma -
Angleton Highschool
Angleton, TX05-2021
Skills
- Safe Food Handling Practices
- Cleaning and sanitizing
- Customer Engagement
- Workplace Safety
- Sales expertise
- Team Leadership
- Proper food handling
- Cleanliness and sanitation
- Heavy Lifting
- Maintaining safety
- Stockroom Maintenance
- Forklift Operation
- Unloading merchandise
- Shipment unloading
- Stocking products
Timeline
Deli Associate
Buc-ee's
04.2023 - 10.2024
Office Worker
Apartment Services
09.2022 - 02.2023
Waitress/Restaurant Hostess
Cheddars Stratch Kitchen
03.2022 - 09.2022
Overnight Stocker
Walmart
10.2021 - 02.2022
High School Diploma -
Angleton Highschool