Arlet Duarte
Houston,Texas
Summary
Hardworking leadership team member bringing great personnel management and motivational abilities. Helps drive team growth and enhance results through hands-on, proactive oversight of daily operations. Always ready to help personnel and managers achieve shared goals. Results-oriented with diverse background in management and customer service. Highly astute customer service executive finding effective resolutions for issues. Promoting dynamic listening and team collaboration skills.
Overview
2
2
years of professional experience
Work History
Assistant Director
Chick-fil-A
Houston, TX
11.2022 - 11.2023
- Coordinated financial activities, budgeting and forecasting for assigned departments.
- Generated billing reports to meet strict deadlines.
- Monitored staff performance, provided feedback and conducted annual reviews.
- Identified areas of opportunity for cost savings initiatives across departments.
- Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
- Monitored team compliance with safety and health guidelines.
Leader
Chick-fil-A
Houston, TX
12.2021 - 11.2022
- Provided guidance and support to team members on operational issues.
- Assessed team performance against established goals and objectives.
- Opened store and made sure shifts were running smoothly while managing all staff.
- Fostered a positive work environment by recognizing individual achievements.
Trainer
Chick-fil-A
Houston, Texas
08.2021 - 12.2021
- Train newly hired employees to perform all task. Enforce all rules and remind them of expectations.
- Encourage our trainees to be the best they can and to love what they do.
- Help enhance their skills and build new skills like communicating skills.
Education
Associate of Arts -
Lone Star College System
Kingwood, TX05-2023
High School Diploma -
Macarthur High School
Houston, TX05.2021
Skills
- Bilingual, fluent in English and Spanish
- Responsible
- Materials Organization
- Fast learner
- Analytical Thinking
- Verbal Communication
- Teamwork and Collaboration
- Time Management
- Excellent Communication
Timeline
Assistant Director
Chick-fil-A
11.2022 - 11.2023
Leader
Chick-fil-A
12.2021 - 11.2022
Trainer
Chick-fil-A
08.2021 - 12.2021
Associate of Arts -
Lone Star College System
High School Diploma -
Macarthur High School